Fitness Trainer & Member Experience Coach

Planet Fitness; Winterville (NC); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

UKG Wallet payroll option

Free PF Black Card Membership

Employee Assistance Program (EAP)

Paid Time Off

Health insurance

Job summary

Excel Fitness, a Planet Fitness franchise group, is seeking a Fitness Trainer to deliver a positive member experience through fitness knowledge and support.

The trainer will run the PE@PF program, consult with members on goals, create bi-weekly updates, meet class requirements, and assist at the front desk with sign-ups and tours. CPR and national certification are required; 18+ and high school diploma are prerequisites.

Qualifications

• Passion for fitness and health.
• Upbeat and positive attitude.
• Punctual and reliable.
• Exceptional customer service and professionalism with members and staff.
• Strong listening, empathy and problem-solving skills.
• Diplomatic in all interactions and language use.
• CPR certification required.
• Nationally certified training certificate required.
• High School diploma or GED required.
• Must be 18 years or older.

Responsibilities

• Run and manage the Planet Fitness PE@PF program and schedule.
• Consult with members on fitness goals and instruct proper use of equipment.
• Create bi-weekly exercise updates with varied routines.
• Meet class requirements based on club size and traffic.
• Assist at front desk: answer phones, check-in members, sign-ups, tours, and respond to questions.

Skills

Fitness knowledge

Customer service

Team player

Strong communication

Punctuality

Empathy

Diplomacy

Education

High School diploma/GED

CPR Certification

Nationally Certified Training Certificate

Job description

Excel Fitness, a Planet Fitness franchise group, is seeking a Fitness Trainer to deliver a positive member experience through fitness knowledge and support.

The trainer will run the PE@PF program, consult with members on goals, create bi-weekly updates, meet class requirements, and assist at the front desk with sign-ups and tours. CPR and national certification are required; 18+ and high school diploma are prerequisites.