Group Fitness Coach & Member Experience Lead

Planet Fitness - Eclipse Fitness Group; Hiram (GA); On-site; USD 21,000 - 30,000; Full time

Job summary

Planet Fitness - Eclipse Fitness Group is seeking a Fitness Trainer to run the PE@PF program, design simple workouts, and guide members toward their goals. You will instruct proper equipment use and contribute to a welcoming gym environment.

The role involves creating varied bi-weekly updates, meeting class requirements, and assisting with front desk operations to enhance member experience.

Qualifications

• A passion for fitness and health.
• Exceptional customer service skills; interact positively with members and staff.
• Punctuality and reliability are essential.
• Strong listening, empathy and problem-solving abilities.
• Diplomacy in all interactions with proper behavior and language.

Responsibilities

• Run the Planet Fitness PE@PF program and manage scheduling.
• Consult with members to understand fitness goals and teach safe equipment use.
• Create bi-weekly, varied exercise updates.
• Meet class requirements based on club size and member traffic.
• Assist front desk tasks: answer phones, sign-ups, tours, member check-in.
• Address member questions and escalate to management when needed.

Skills

Fitness passion

Customer service

Punctuality

Effective communication

Empathy

Diplomacy

Education

High School diploma/GED

CPR Certification

Nationally Certified Training Certificate

Job description

Planet Fitness - Eclipse Fitness Group is seeking a Fitness Trainer to run the PE@PF program, design simple workouts, and guide members toward their goals. You will instruct proper equipment use and contribute to a welcoming gym environment.

The role involves creating varied bi-weekly updates, meeting class requirements, and assisting with front desk operations to enhance member experience.