Job Title: Trainer
Reports to: Club Manager
Status: Full Time/Non-Supervisor/Non-Exempt
Job Summary
Responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in achieving their fitness goals by designing simple workout programs and instructing them on the proper use of equipment.
Essential Duties and Responsibilities
- Conduct and manage the Planet Fitness PE@PF program, including creating and adhering to the schedule.
- Consult with members regarding their fitness goals and instruct them on proper and safe equipment use.
- Develop creative and engaging methods to promote PE@PF class sign-ups.
- Create bi-weekly exercise updates featuring a variety of workouts.
- Meet class requirements based on club size and member traffic.
- Assist with front desk activities, including:
- Answering phones courteously and assisting callers with inquiries.
- Checking members into the system.
- Signing up new members.
- Providing club tours to potential members.
- Updating member account information.
- Respond promptly and professionally to member questions and concerns, escalating to Team Lead, MIT, or Club Manager as necessary.
- Maintain the cleanliness and neatness of the club.
- Support the overall appearance and cleanliness of the club.
Minimum Qualifications
- Honesty and strong work ethic
- Excellent communication and organizational skills
- A passion for fitness and health
- Punctuality and reliability
- Exceptional customer service skills, with the ability to interact positively and professionally with members and staff, exceeding expectations
- Active fitness trainer certification
Physical Demands
- Standing and walking for at least 75% of the shift
- Talking in person or on the phone for at least 75% of the shift
- Ability to lift up to 50 lbs. less than 30% of the time
Benefits
- Dollars for Scholars Program
- Employee Appreciation Program
- Free membership for self and one family member or friend
- Team Member Support Team
- Health, Dental, and Vision Insurance
- Critical Illness Insurance
- Short Term Disability Insurance
- Accident Insurance
- Voluntary Life Insurance
- Pet Insurance
- HSA
- Advancement Opportunities
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness