Fitness Trainer

ComForCare Home Care (Raleigh, NC); Cedar Falls (IA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Free Membership for self and 1 family

Health, Dental and Vision Insurance

Dollars for Scholars Program

Advancement Opportunities

Employee Appreciation Program

Job summary

Planet Fitness is seeking a Trainer to lead the PE@PF program and guide members toward their fitness goals. You will design simple workout plans, teach proper equipment use, and support front-desk activities while promoting a welcoming gym environment.

You should be reliable, with strong customer service, communication, and organizational skills, and hold a fitness trainer certification. This full-time role emphasizes safety, cleanliness, and member satisfaction.

Qualifications

• Honesty and good work ethic.
• Strong communication and organizational skills.
• A passion for fitness and health.
• Punctuality and reliability are a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• Completed fitness trainer certification.

Responsibilities

• Run the PE@PF program and manage the class schedule.
• Consult with members on fitness goals and instruct proper equipment use.
• Promote PE@PF class sign-ups with creative ideas.
• Create bi-weekly exercise updates.
• Meet class requirements based on club size and member traffic.
• Assist front desk tasks: answer phones, check-in members, sign-up new members, give tours, update accounts.
• Respond to member questions promptly and escalate as needed.
• Maintain club cleanliness and appearance.

Skills

Strong communication

Organizational skills

Passion for fitness

Punctuality

Exceptional customer service

Empathy & problem solving

Diplomacy in interactions

Education

Fitness trainer certification

Job description

Job Title: Trainer

Reports to: Club Manager

Status: Full Time/Non-Supervisor/Non-Exempt

Job Summary

Responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in the achievement of their fitness goals by designing a simple workout program and instructing them on the proper use of equipment.

Essential Duties And Responsibilities

• Conduct and run the Planet Fitness PE@PF program, including creating and following the schedule.
• Consult with members regarding their fitness goals and instruct them on how to use the equipment properly and safely.
• Creating creative and unique ways to promote PE@PF class sign-ups.
• Create bi-weekly updates consisting of a variety of exercises.
• Meet class requirements based on club size and member traffic.
• Assist in front desk related activities including:
• Answer phones in a friendly manner and assist callers with a variety of questions.
• Check members into the system.
• New member sign-up.
• Take potential members on tours.
• Changing/updating member account information
• Respond to member questions and concerns in a timely and professional manner and elevate to Team Lead, MIT or Club Manager as needed.
• Help maintain the neatness/cleanliness of the club.
• Assist in cleanliness and appearance of club.

Minimum Qualifications

• Honesty and good work ethic
• Strong communication and organizational skills
• A passion for fitness and health
• Punctuality and reliability are a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• Completed fitness trainer certification.

Physical Demands

• Standing and walking at least 75% of the shift
• Talking in person or on the phone at least 75% of the shift
• Must be able to lift to 50 lbs. less than 30% of the time.

Benefits

• Dollars for Scholars Program
• Employee Appreciation Program
• Free Membership for self and one family member or friend
• Team Member Support Team
• Health, Dental and Vision Insurance
• Critical Illness Insurance
• Short Term Disability Insurance
• Accident Insurance
• Voluntary Life Insurance
• Pet Insurance
• HSA
• Advancement Opportunities

Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.