Fitness Studio Program Specialist

Orangetheory Fitness - #0047; Town of Florida (NY); On-site; USD 17,000 - 32,000; Part time

Benefits offered by this job

401(k)

Bonus based on performance

Dental insurance

Health insurance

Vision insurance

Job summary

Orangetheory Fitness is hiring a Sales Associate (Program Specialist) to support front-of-house studio operations with a strong emphasis on delivering premium customer service and achieving sales targets.

The role focuses on membership sales and renewals, retail and concession sales, and driving workout traffic while maintaining a high standard of customer care. Training and flexibility with scheduling are key components.

Qualifications

• Excellent customer service skills are required.
• Experience in sales and working within a quota structure is preferred.
• Solid verbal and written communication skills are required.

Responsibilities

• Assist in running front-of-house studio operations with a focus on premium customer service and meeting sales expectations.
• Meet and exceed key performance indicators for membership sales, renewals, retail, and concessions.
• Maintain accurate records using OTF sales systems and customer-care processes.
• Lead studio previews with prospects and/or program holders.
• Greet members and guests to create a welcoming studio entrance.
• Follow daily studio cleaning and organizational tasks.

Skills

Customer service

Sales experience

Communication skills

Multi-tasking

Computer literacy

Health & fitness minded

Team environment

Flexible scheduling

Education

High school diploma

Tools

MS Office basics

Internet

Basic software systems

Job description

Orangetheory Fitness is hiring a Sales Associate (Program Specialist) to support front-of-house studio operations with a strong emphasis on delivering premium customer service and achieving sales targets.

The role focuses on membership sales and renewals, retail and concession sales, and driving workout traffic while maintaining a high standard of customer care. Training and flexibility with scheduling are key components.