Fitness Staff

Aam Llc; Florence (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Anthem Parkside at Merrill Ranch in Florence, AZ is seeking an enthusiastic fitness staff member to maintain clean, safe facilities and provide exceptional resident service. The role includes front desk coverage, greeting residents and guests, answering phones, and supporting front desk operations onsite.

Responsibilities include monitoring safety, keeping equipment tidy, assisting with events, and handling basic administrative tasks as needed.

Qualifications

• Excellent customer service and communication skills.
• Ability to offer support to administrative staff with changing needs.
• Ability to elicit information from callers and visitors professionally.
• Ability to handle multiple tasks, establish priorities, and meet deadlines.
• Exceptional organization and tracking abilities.
• Ability to work efficiently in a high volume environment.
• Ability to interact positively with staff at all levels.
• Advanced communication skills, both verbal and written.

Responsibilities

• Monitor fitness and recreation areas for safety and report issues.
• Maintain cleanliness and organization of fitness equipment and areas.
• Organize and store fitness gear (weights, bands, mats).
• Enforce community policies and assist residents and guests.
• Perform opening/closing procedures and identify improvement opportunities.
• Cross-train for Front Desk Monitor coverage and support admin tasks.
• Assist with setup and cleanup of events and activities.
• Respond to emergencies per First Aid/CPR and procedures.
• Operate and supervise residents using the rock wall during hours.
• Perform other duties as directed.

Skills

Customer service

Communication

Multitasking

Organizational skills

MS Office

Team player

Safety awareness

Education

High School or better

Tools

MS Office (Excel, Word, Outlook)

Job description

Onsite - Anthem Parkside at Merrill Ranch Florence, AZ 85132, USA

Description

Anthem Parkside at Merrill Ranch in Florence, AZ is a vibrant, all-ages resort-style community featuring a 43,000 sq. ft. recreation center, waterpark, fitness facilities, sports courts, parks, golf course and year-round amenities for active living.

We're seeking an enthusiastic, dependable team player dedicated to creating an exceptional resident experience. In this fitness staff role, you'll help maintain clean, organized, safe and welcoming fitness and recreation facilities while providing excellent service to residents & guests. You'll thrive in a dynamic environment, take pride in making an impact and remain safety conscious. This role is cross trained to provide Front Desk Monitor coverage, including greeting residents and guests, answering phones and supporting front desk operations.

Position Responsibilities

• Monitor fitness and recreation areas for safety, equipment, and facility concerns; identify and report damaged equipment, safety hazards, or maintenance issues and submit work orders as needed.
• Maintain the cleanliness, organization, and presentation of fitness equipment and fitness center areas, including wiping down machines, picking up discarded items, and performing other minor custodial duties.
• Organize and properly store fitness equipment, including free weights, resistance bands, mats, and accessories.
• Monitor resident and guest use of fitness and recreation facilities to ensure compliance with established community policies and safety guidelines; communicate policies and procedures as needed.5 Perform minor custodial duties to include wiping down machines, picking up discarded items, etc.
• Perform established facility opening and closing procedures and identify opportunities for improvement.
• Crosstrain and provide Front Desk Monitor coverage, including greeting residents and guests, answering telephones, assisting visitors, and supporting administrative functions when assigned.
• Assist with the setup, breakdown, and cleaning of community events and recreational activities as needed.
• Respond to emergency situations per First Aid/CPR training and/or facility procedures as necessary.
• Operate, oversee and engage residents participating in the rock wall during operating hours.
• Performs other related duties as directed.

Knowledge, Skills & Abilities

• Excellent customer service and communication skills.
• Ability to offer support to administrative support staff with ever-changing needs.
• Ability to elicit information from callers and visitors in a professional and efficient manner.
• Ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines.
• Exceptional organization and tracking skills.
• Ability to function efficiently in a high volume, fast-paced environment.
• Ability to proficiently utilize computer programs and company database systems, including MS Office (Excel, Word and Outlook), internet and e-mail systems.
• Ability to interact and work positively and effectively with staff at all levels.
• Advanced communication skills (both verbally and written), and the ability to communicate with all levels of management and staff.
• Ability to work collaboratively and cooperatively within the department as well as with other departments.

Physical Demands & Work Environment

• Must be flexible and capable of working hours, to include weekends and holidays as necessary.
• Must be able to speak English in a clear and understandable voice so that various types of communications may be conducted with people of various levels of education and capabilities, to include the exchange and receipt of information over the telephone.
• Position involves frequent walking, standing, stooping, kneeling, pushing, pulling, lifting, carrying, and moving objects weighing up to 50 lbs. Duties also require the ability to safely pull, remove, and replace pool covers. Must be able to transport oneself throughout the office, the association, and recreation center facilities.
• Must be able to interact with all types of individuals, be mentally alert, detail oriented, and possess good reasoning skills.
• Indoor and outdoor work in varying weather conditions, including Arizona heat.

Behaviors

• Leader: Inspires teammates to follow them
• Team Player: Works well as a member of a group
• Enthusiastic: Shows intense and eager enjoyment and interest
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Self-Starter: Inspired to perform without outside help
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
• Entrepreneurial Spirit: Inspired to perform well by the ability to drive new ventures within the business
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

High School or better.

Experience

1 year: Experience in the fitness industry providing customer service in person and over the phone within a gym environment.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.