Fitness Service Manager

Gold's Gym; Simi Valley (CA); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player in the fitness sector is seeking a dynamic Fitness Service Manager to lead a passionate team. This role offers the chance to enhance member experiences and drive sales through exceptional service. With a vibrant work environment and opportunities for career growth, this position is perfect for those who thrive in a fast-paced atmosphere and are dedicated to promoting health and wellness. Join a community that values diversity and inclusivity while celebrating achievements and fostering personal growth.

Benefits

Free gym memberships

Bonuses and commissions

Comprehensive benefits package

Discounts on services

Career growth opportunities

Qualifications

• 5-10 years of multi-unit management experience in sales-driven environments.
• Proficiency in personal training techniques and sales.

Responsibilities

• Encourage members to utilize fitness offerings and motivate team members.
• Build and lead a high-performing membership team aligned with company goals.

Skills

Sales expertise

Leadership

Customer service

Analytical skills

Communication

Education

Bachelor's degree

Fitness certification

Job description

Join Our Team as a Fitness Service Manager at Gold's Gym

Gold’s Gym SoCal and its associated clubs are experiencing exciting growth. We are seeking a motivated Fitness Service Manager to lead our team in providing exceptional service and increasing revenue through sales expertise. As a key team member, you will leverage your understanding of our products and programs to foster a community focused on health, productivity, and enjoyment. We offer a rewarding opportunity for those ready to challenge their abilities and celebrate successes.

Benefits of Working with Gold’s Gym:

• Engage in a vibrant work environment with amazing colleagues.
• Opportunities for bonuses and commissions based on sales performance.
• Comprehensive benefits package, including John Hancock 401k and Aflac Supplemental Insurance.
• Free gym memberships and discounts.
• Potential for career growth within our organization.

Ideal Candidate Attributes:

• Positive, outgoing attitude.
• Passion for delivering excellent member service.
• Ability to thrive in a fast-paced, goal-oriented environment while maintaining high service standards.
• Experience in the fitness industry with a performance-driven approach.
• Honesty, integrity, and a commitment to learning and growth.

Key Responsibilities:

• Encourage members to utilize our diverse fitness offerings and motivate team members similarly.
• Build and lead a high-performing membership team aligned with company goals.
• Ensure project and department milestones are achieved within budget.
• Enforce club rules and promote proper procedures.
• Provide feedback to the General Manager regarding team performance and assist with hiring decisions.
• Manage personal training sales and monitor key metrics.
• Train staff to generate leads and new business.
• Conduct regular performance meetings with direct reports.
• Serve as manager-on-duty as needed to resolve member concerns.

Mandatory Qualifications:

• Proficiency in personal training techniques and sales.
• Strong business judgment and analytical skills.
• Effective leadership, communication, and team-building skills.
• Bachelor's degree preferred.
• Current CPR certification and a national personal trainer certification.
• Ability to lift up to 35 lbs, stand for long periods, and maintain professionalism.
• 5-10 years of multi-unit management experience in sales-driven environments.
• Proven ability to translate strategy into actionable results.
• Willingness to travel between club locations.
• Fitness certification from a recognized authority.
• Preferred BA or BS degree, especially in a sales-related field.
• Bilingual skills are a plus.

Join Our Family Legacy Today!

Gold’s Gym SoCal and its affiliated clubs are committed to diversity and inclusivity. We celebrate everyone and provide equal opportunities for all employees, applicants, vendors, and members. Employment decisions are based on merit, competence, performance, and business needs, without discrimination based on race, color, religion, age, disability, or any other protected status.