Fitness Program Manager

HealthFitness; Kingsport (TN); On-site; USD 45,000 - 50,000; Full time

Job summary

A leading company is seeking a Fitness Program Manager in Kingsport, TN. This full-time position involves overseeing fitness programs, delivering high-quality personal training, and ensuring member satisfaction. Applicants should have relevant degrees and certifications, along with a passion for promoting health and wellness.

Benefits

Medical/Dental/Vision plans

Retirement/401(k) with employer matching

Tuition reimbursement

Paid new parent leave

3 weeks PTO for full-time associates

Volunteer paid time off

Qualifications

• Associate’s degree or higher in relevant fields required.
• 2+ years’ related industry experience required.
• Current CPR/AED certifications mandatory.

Responsibilities

• Oversee all aspects of a midsized fitness program.
• Coordinate and schedule group exercise classes.
• Manage a team of fitness professionals.

Skills

Interpersonal skills

Customer service skills

Organization skills

Education

Associate’s degree or higher in Exercise Science, Health Promotion, Kinesiology

Industry recognized Group Exercise certification

NCCA Accredited Personal Trainer certification

Tools

MS Office (Word, Excel, Outlook)

Job description

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HealthFitness, a Trustmark company, is a proven leader in providing fitness solutions that engage and connect people both on-site and online, to create a strong community of health. Our work focuses on creating meaningful connections with each of our participants to help them move forward. We foster each individual’s journey by creating communities of health within the organizations we serve – so that everyone is supported. As an employee of HealthFitness you will enjoy a variety of health and financial benefits and receive competitive pay. We provide personal and professional support, training and development and flexible employment opportunities.

HealthFitness has an exciting opportunity for a full-time Fitness Program Manager at our client site in Kingsport, TN! In this dynamic leadership role, you’ll oversee all aspects of a midsized, on-site fitness program, within a manufacturing setting—driving participation, delivering results, and ensuring exceptional member satisfaction. You’ll lead the charge in coordinating and scheduling a robust calendar of group exercise classes, managing a team of fitness professionals, and delivering high-quality personal training services. Your role also includes spearheading wellness engagement initiatives like Walk This Way and Healthy Eats, designed to inspire healthy habits across the community. In addition to strategic planning, contract compliance, and administrative reporting, you’ll stay hands-on—providing floor supervision, fitness assessments, exercise prescriptions, and leading both individual and group sessions. This is your chance to make a meaningful impact through movement, motivation, and management.

Hours: Full-time, 40 hours/week

Schedule: Monday–Friday, 8:00 AM – 5:00 PM

• Facility hours are 6:00 AM – 7:00 PM. Occasional coverage of opening or closing shifts may be required.
  
  

Your Impact

• Manages all program activities in accordance with HealthFitness operational, quality, safety, and service standards.
• Develops and implements the yearly strategic business plan to identify contract deliverables, program/ service offerings and initiatives, targeted outcomes, and marketing strategy to meet client objectives. Prepares and manages operating budget. Ensures expenditures are made in accordance with applicable policies and procedures.
• May leads regular individual and group staff meetings to ensure associates are informed about HealthFitness, client and program events, initiatives, and status.
• Ensures contract compliance. Manages client relationship to ensure that high customer satisfaction is maintained and HealthFitness value is reinforced.
• Directs the implementation of individual and group fitness programs, health education activities, motivational programs, and special events; coordinates marketing and communications to maximize program engagement, bringing in HealthFitness Corporate support as appropriate.
• Tracks participant and program data for measurement of individual and program goal achievement, outcomes, and results; creates outcomes focused management reports based on the identified business plan goals and objectives. Manages all record and data management activities at the worksite, ensuring the proper storage, retention, and confidentiality all data collected in accordance with HealthFitness requirements.
• Conducts informal safety checks daily and performs routine safety audits on a weekly, monthly, and quarterly basis in accordance with HealthFitness guidelines.
• Performs staff responsibilities as appropriate including floor supervision, fitness testing, exercise prescription, new member facility and equipment orientations, personal training, and group exercise class instruction. Verifies equipment is well maintained and operating properly; ensures locker rooms are clean and stocked, and coordinates prompt resolution to facility related issues.
• In conjunction with Director Program Management & Engagement, introduces new HealthFitness programs, products, and services to the client.
• Other duties as needed/assigned.
  
  

Minimum Requirements

• Associate’s degree or higher in Exercise Science, Health Promotion, Kinesiology or related discipline PLUS 2+ years’ related industry experience OR equivalent combination of education, current certifications, and experience.
• Current Adult CPR/AED certifications required from American Heart Association, American Red Cross, National Safety Council or American Safety & Health Institute. Note: certification must have an in-person component/OSHA compliant and not 100% online.
• Industry recognized Group Exercise certification from ACE, AFAA/NASM, ACSM, NCCPT or NETA required within 60-90 days.
• NCCA Accredited Personal Trainer certification from an Industry recognized and HealthFitness approved agency required within 60-90 days.
• Ability to lead, manage and operate a fitness center.
• Strong interpersonal and customer service skills including the ability to motivate others.
• Ability to effectively organize and prioritize work demands.
• Computer proficiency in MS Office including at minimum Word, Excel, and Outlook.
• Applicants must meet hiring requirements including but not limited to pre-employment drug test.
  
  

Compensation: $45k - $50k/Year. Pay is dependent on experience and qualifications. Additional commission opportunities for someone with an industry recognized and HealthFitness approved Personal Trainer certification.

Brand: HealthFitness

Come join HealthFitness! Join a team that will not only utilize your current skills but will enhance them as well. We offer a comprehensive benefit package that includes Medical/Dental/Vision plans including HSA, PPO and FSA options, retirement/401(k) with employer matching program, fitness and wellness programs incentivized with medical plan discounts, certification reimbursement program, tuition reimbursement, paid new parent leave, paid Holidays and PTO (starting at 3 weeks for full-time associates), volunteer paid time off and much more.

HealthFitness is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business. We are an equal opportunity employer, including disability and protected veteran status.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management and Information Technology

• Industries

  Wellness and Fitness Services

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