Fitness Manager: Lead Personal Training and Team Growth

City of Lincoln; Boston (MA); On-site; USD 64,000 - 70,000; Full time

Job summary

New York Sports Club (NYSC) in Boston is seeking a Fitness Manager to lead the Personal Training department, drive member experience, and build a high-performing team. This role focuses on coaching trainers, promoting fitness products, and achieving department goals within a busy club.

You will manage PT sales, mentor staff, and coordinate with leadership to ensure service excellence and steady growth in memberships and revenue.

Qualifications

• Minimum 1–3 years supervisory experience and 2–3 years of personal training in a corporate gym setting.
• Proven ability to drive financial performance and attract new clients.
• Excellent written and oral communication skills in a fast-paced club environment.

Responsibilities

• Lead the PT department and drive member experience through coaching and culture.
• Promote and sell fitness products/services and manage PT sales targets.
• Coach, train, and develop Personal Trainers to meet department objectives.
• Oversee onboarding, scheduling, and client outreach to optimize service delivery.
• Plan and lead monthly PT department meetings and KPI reviews.
• Collaborate with GM/AGM to align on business objectives and staffing.

Skills

Sales experience

Supervisory experience

Personal training

Strong communication

Team leadership

Education

CPT certification

AED/CPR certified

Tools

Scheduling tool

Job description

New York Sports Club (NYSC) in Boston is seeking a Fitness Manager to lead the Personal Training department, drive member experience, and build a high-performing team. This role focuses on coaching trainers, promoting fitness products, and achieving department goals within a busy club.

You will manage PT sales, mentor staff, and coordinate with leadership to ensure service excellence and steady growth in memberships and revenue.