Fitness Manager

Defined Fitness Inc; Rio Rancho (NM); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Gym Membership (full access)

Staff Pass Memberships

Discounted PT sessions

Pet Insurance

Life/AD&D Insurance

Long-term Disability

401(k)

Job summary

Defined Fitness is seeking a Fitness Manager in Albuquerque, NM to lead the personal training team, drive revenue through PT programs, ensure member satisfaction, and manage renewals. You will oversee coaching staff, report on performance, and collaborate with management to grow the club’s training services.

You will manage sales, training, and scheduling while maintaining high service standards. The role requires leadership, a sales mindset, and flexibility to cover high-traffic times and

Qualifications

• Valid nationally recognized Personal Training Certification
• Bachelor’s degree in health, fitness or related field preferred
• Minimum of one year sales experience
• Minimum of one year supervisory/leadership experience
• PC literate, including Microsoft Office and programs such as ABC and GymSales
• Strong verbal, written, and interpersonal communication skills
• CPR/AED certification within first 45 days of employment and maintained during employment
• Knowledge of exercise equipment and assessing member needs
• Sales-oriented mindset with flexibility for high-traffic times and close-out dates
• Evenings, weekends and/or holidays may be required

Responsibilities

• Drive personal training revenue through sale of PT packages, team training, and renewals
• Provide excellent customer service and member experiences to retain clients
• Manage account issues and contract management
• Collaborate with management on hiring, training, and leading PT team
• Provide reporting on team performance to management
• Support clients and cover PT sessions as needed
• Provide feedback to trainers to improve professionalism and service

Skills

Sales skills

Leadership

Communication

Customer service

Education

Bachelor’s degree in health/fitness

CPR/AED certification

Tools

Microsoft Office

ABC

GymSales

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Fitness Manager

Management Albuquerque, NM, US

2 days ago Requisition ID: 5702

Salary Range: $45,000.00 To $55,000.00 Annually

Location: All club facilities
Reports to: General Manager
Supervises: Personal Training Department
Status:Exempt / Full-time

Position Overview

The Fitness Manager at Defined Fitness takes the lead in everything they do. You are relentless in pursuit of your goals, set the pace for success and are fueled by enthusiasm; you jump higher, reach further and push harder than anyone. You are diligent, empowering, determined to inspire and create a culture of success while improving the lives of all team members and members. You are Defined Fitness. The Fitness Manager is responsible for providing leadership and support to a team of personal trainers and their clients while involving as many Defined Fitness members as possible in the personal training programs through the sale and education about the program. You are responsible for the quality of member satisfaction regarding personal training. Fitness Managers will oversee personal training sales, sales reporting, sales training, renewal tracking, and educating personal trainers and other team members about personal training and participate in the leadership and management of the club by demonstrating the following qualities:

• Sales driver with effective problem-solving skills


• Professional leadership


• Attentive and dedicated

Essential Functions & Responsibilities

• Drive personal training revenue through the sale of personal training packages, team training and renewals


• Provide excellent customer service and member experiences to ensure client retention


• Manage account issues, contract management, etc.


• Collaborate with management in the hiring, training and leading of the personal training team


• Provide ongoing reporting to management on team performance


• Provide support and follow up to clients and cover personal training client sessions as needed


• Provide feedback and develop trainers regarding their professionalism, service, clients, and personal training skills

Qualifications

• Valid nationally recognized Personal Training Certification and maintain throughout employment


• Bachelor’s degree in health, fitness or a related field preferred


• Minimum of one (1) year sales experience preferred


• Minimum of one (1) year experience in a supervisory/leadership position preferred


• PC literate, including Microsoft Office and various other products such as ABC and GymSales


• Strong verbal, written, and interpersonal communication skills


• Valid CPR/AED certification (including infant and child) within the first 45 days of employment and maintain throughout employment


• Knowledge of how to use all exercise equipment and evaluate member needs accordingly


• Sales-oriented mindset and open to schedule flexibility to cover high traffic times as well as close-out dates.


• Must be able to work evenings, weekends and/or possible holidays as needed

Physical Requirements

• Must be able to stand and/or walk for up to eight (8) hours at a time


• Must be able to lift and carry approximately 50 pounds


• Must be able to perform the following tasks: walk, squat, bend, stoop, stand, listen, read, and write


• Bonus incentive opportunities


• Gym Membership (full access to our gym facilities at no cost to team members)


• Staff Pass Memberships (complementary membership for family & friends)


• Discounted Personal Training Sessions


• Pet Insurance


• Life / AD&D Insurance


• Long-term Disability


• 401(k) retirement plan (subject to eligibility requirements)

This job description in no way states or implies that these are the only duties that will be performed by the team member occupying this position. Team members will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor. Requirements represent a minimum level of knowledge, skills, and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. This document does not create an employment contract, implied or otherwise, and employment remains “at-will”.