Fitness Manager

The Fitness Factory Group LLC; New York (NY); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Health insurance

Paid time off

Training & development

Job summary

The Fitness Factory Health Club in Harlem seeks a Personal Training Manager to lead the personal training team, mentor trainers, and drive member engagement, revenue growth, and retention. The role combines hands‑on training with leadership to uphold service standards and program quality.

Responsibilities include recruiting, coaching, scheduling, and delivering coaching to ensure clients achieve their fitness goals while maintaining a high level of professionalism and safety.

Qualifications

• Bachelor’s degree in Exercise Science or related field preferred.
• Current nationally recognized personal training certification (NASM, ACE, NSCA, ACSM, ISSA, or equivalent).
• CPR/AED certification required.

Responsibilities

• Lead & mentor a team of personal trainers, overseeing daily operations.
• Drive PT sales, client engagement, and program development to boost revenue and retention.
• Schedule trainers, monitor performance, and provide weekly reports to club leadership.
• Ensure safety, cleanliness, and alignment with brand standards across the department.

Skills

Leadership

Sales

Communication

Multitasking

Professionalism

Education

Bachelor’s in Exercise Science

National PT certification (NASM/ACE/NSCA/ACSM/ISSA)

CPR/AED certification

Job description

Benefits:

• 401(k)


• Bonus based on performance


• Competitive salary


• Employee discounts


• Flexible schedule


• Health insurance


• Paid time off


• Training & development

Job Description – Fitness Manager

Location: Fitness Factory Health Club – Somerset, NJ Position Type: Full-Time | Salaried + Earned Commission + Earned Bonus

About Us:

Fitness Factory Health Club is a premier fitness destination dedicated to delivering high-quality training, cutting-edge equipment, and a welcoming community for members of all fitness levels. Our Harlem location is seeking a Personal Training Manager to lead and develop a team of personal trainers, drive member engagement, and ensure the highest standards of fitness programming and customer service.

Position Summary:

The Personal Training Manager (PTM) oversees the daily operations, sales, and performance of the Personal Training Department. This individual is responsible for recruiting, mentoring, and managing a team of personal trainers, while also developing innovative programs to maximize client satisfaction, revenue growth, and member retention. The PTM is both a strong leader and a hands‑on trainer, setting the standard for professionalism, service, and results within the club.

Key Responsibilities:

Leadership & Team Management

• Recruit, interview, hire, and onboard qualified personal trainers.


• Provide ongoing coaching, mentorship, and performance evaluations for trainers.


• Develop continuing education opportunities to ensure trainers stay current with industry trends, certifications, and techniques.


• Schedule trainers effectively to meet client demand and optimize service.

Sales & Revenue Growth

• Achieve and exceed monthly department revenue and session sales goals.


• Drive personal training sales through lead generation, consultations, and outreach.


• Develop and execute sales strategies, promotions, and incentive programs.


• Monitor performance metrics and provide weekly sales reports to club leadership.

Member Engagement & Service

• Conduct fitness consultations, assessments, and introductory sessions for new members.


• Match members with appropriate trainers to maximize results and satisfaction.


• Resolve client concerns quickly and professionally.


• Create a motivating, safe, and supportive training environment.

Operational Excellence

• Ensure personal training sessions follow Fitness Factory’s brand standards.


• Manage department scheduling, payroll, and reporting.


• Oversee compliance with safety, cleanliness, and equipment use policies.


• Collaborate with club management to support overall membership growth and retention.

Qualifications:

Education/Certifications:

• Bachelor’s degree in Exercise Science, Kinesiology, or related field (preferred).


• Current nationally recognized personal training certification (NASM, ACE, NSCA, ACSM, ISSA, or equivalent).


• CPR/AED certification required.

Experience:

• Minimum 2–3 years of experience as a Personal Trainer.


• At least 1–2 years of experience in fitness management, leadership, or sales preferred.


• Proven track record of achieving personal training sales and team performance goals.

Skills:

• Strong leadership and motivational skills.


• Excellent sales, communication, and interpersonal abilities.


• Ability to manage multiple priorities in a fast‑paced environment.


• High level of professionalism and passion for fitness.

Compensation & Benefits

• Competitive base salary + commission and performance bonuses.


• Complimentary club membership.


• Discounts on training packages and retail.


• Ongoing professional development opportunities.


• Health and wellness benefits (if applicable).

Schedule

Full-time position with flexible hours, including evenings and weekends as needed to support club operations.