Fitness Manager

Genesis Health Clubs; Kansas City (MO); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Personal Training Manager to oversee the Personal Training department. This role involves recruiting, hiring, and training personal trainers while ensuring the profitability of the program. The ideal candidate will possess strong leadership skills, a commitment to customer satisfaction, and the ability to motivate a team. This position offers an exciting opportunity to shape the future of personal training at a reputable fitness club, where your contributions will directly impact member experiences and departmental success. Join a team that values professional development and a supportive environment.

Qualifications

• Must hold a nationally recognized personal training certification.
• Ability to work well with others and maintain a professional demeanor.

Responsibilities

• Oversee training and education of personal training staff.
• Track new member fitness consultations and personal training sessions.
• Complete profitability reports and ensure customer satisfaction.

Skills

Team Leadership

Customer Service

Communication Skills

Problem Solving

Education

Nationally recognized personal training certification

CPR certification

Job description

This position will oversee all aspects of the Personal Training department for a designated Genesis location; including recruiting, hiring, scheduling and training new personal trainers. As well as, ensure profitability of the personal training program by overseeing and following up with all new members, department goals and ensuring customer satisfaction.

Duties and Responsibilities:

1. Assist in the initial and continued training and education of all personal training staff.
2. Maintain flexible scheduling to meet the needs of the members and the club.
3. Track and record all new member fitness consultations and personal training sessions for reporting.
4. Regularly meet with Club Manager to maintain club requirements and club operations.
5. Complete profitability/goal reports on weekly and monthly basis to review with District Fitness Manager.
6. Ensure that all required documentation (daily reports, checklists, etc.) are completed in a timely manner.
7. Inspect personal trainers for proper new member follow-up.
8. Maintain equipment and update online tracking system to ensure prompt equipment repair.
9. Respond quickly and appropriately to emergency situations.
10. Perform all duties and assignments as necessary or required for personal trainers and any other duties as assigned.

Expectations:

1. Present a professional demeanor at all times when representing the club.
2. Provide input in developing strategies to support departmental goals and objectives.
3. Recommend staff development/educational activities.
4. Develop and build a team atmosphere among personal training staff.
5. Influence and motivate other staff members to perform at their maximum capacity.
6. Respond to common inquiries or complaints from members.

Job Requirements:

1. Available to work weekends, evenings and holidays.
2. Must hold a nationally recognized personal training certification and CPR certification.
3. Ability to work well with others.

Physical Requirements:

1. Ability to stand for long periods of time.
2. Ability to lift up to 35 pounds.
3. Ability to communicate with guests and other associates, including reading, writing and speaking.