Fitness Manager

Syufy Group; Campbell (CA); On-site; USD 44,000 - 50,000; Full time

Benefits offered by this job

Full benefits package

401K match up to 4%

PTO

Complimentary club membership

Discounts on club products

Job summary

Villa Sport Pleasanton is hiring a Fitness Manager to lead a team delivering 5-star service and top-tier fitness programs. You will ensure members feel welcome, informed, and supported in the fitness center, while managing staff performance, safety, and program growth.

The role emphasizes leadership, budgeting, and delivering workshops and seminars with a focus on member satisfaction and revenue growth. Requires strong communication and customer service skills in a dynamic club setting.

Qualifications

• Club or hospitality industry experience in high-end/resort-style facilities.
• Relationship-based selling and servicing skills; strong presentation abilities.
• Basic proficiency in Word, Excel, and PowerPoint; budgeting and analysis skills.

Responsibilities

• Lead a team of fitness professionals to deliver 5-star service and high-quality training programs.
• Ensure members are integrated, informed about programs, and supported safely.

Skills

Hospitality experience

Sales skills

MS Office basic

Budgeting

Leadership 25+

Training & seminars

Communication

Customer service

Education

College degree preferred

Tools

MS Office

Job description

Job Details: Job Location: Campbell, CA 95008, Position Type: Full Time, Salary Range: $31.80 - $35.95 Hourly, Travel Percentage: None, Job Category: Fitness/Athletics, Villa Sport offers exciting and fulfilling career opportunities for those who thrive in a fast-paced, energizing environment. Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho, and Oregon. Our resort-style clubs are more than just gyms; they are communities where fitness, family, and fun come together. We are on a mission to create energizing environments where you can thrive and grow with us. If you're a high-performing, outgoing, service-oriented superstar looking for a chance to make a difference, you've found your home. At Villa Sport, we offer a fantastic work environment, competitive wages, and a 401(k) plan with a company match of up to 4% of your compensation. Ready to join a team that’s going places? Your journey starts here!

POSITION SUMMARY

The Fitness Manger leads a team of fitness professionals in providing 5-star service to all Villa Sport members in the fitness center and in delivering high quality fitness training services, small group training programs, and educational seminars that help members achieve their health and personal goals. The Fitness Manager ensures that all members feel knowledgeable and comfortable in the fitness center and that all Fitness Staff are genuinely friendly, outgoing, approachable, helpful and credible. The Fitness Manager ensures that new members are properly integrated so they can exercise effectively and safely, are informed about all the program offerings and complimentary services available and are advised as to the fitness programs and services that would best meet their needs and goals. The Fitness Manager is responsible for achieving or exceeding departmental budget expectations and for ensuring that all fitness equipment is properly maintained, operational and safe.

COMPENSATION AND BENEFITS INCLUDE

• $31.80-$35.95 hourly, based on relevant experience to the role. Full-time hours.
• Commission on sessions sold and monthly bonus earning potential.
• PTO.
• Full benefits package.
• 401K with dollar for dollar match up to 4%.
• Complimentary club membership.
• Discounts on club products and services.

QUALIFICATIONS

• Club and/or hospitality industry experience (high-end, resort-style, family-oriented facilities) preferred.
• Relationship-based selling/servicing skills and training/presentation skills
• Word, Excel and PowerPoint basic proficiency
• Budgeting and analysis skills
• Knowledge and expertise in individual and group training protocols and standards; current fitness trends; and anatomy/physiology (a plus but not required)
• In customer engagement and retention
• In directing a revenue-generating department or business
• In managing and achieving a budget
• In leading a team of 25+ people (2 years minimum preferred)
• In developing and delivering educational workshops and seminars
• Excellent written and verbal communication skills; great listening skills
• Comfortable with striking up conversations with members, with approaching members at the club, with providing advice and assistance, with calling members on the phone, and with handling and resolving member complaints
• Excellent customer service and people skills
• Friendly, outgoing, energetic, enthusiastic, positive, and motivational
• Honest, ethical, principled, and trustworthy
• Creative and resourceful
• Strong leadership skills
• Genuine, sincere interest in helping and developing others.
• Skilled at rapport and relationship-building
• Calm under fire; maintains composure.
• Strong work ethic and self-motivation
• First Aid/CPR certification required prior to hire date.
• College Degree preferred.
• Occasional bending and kneeling, and infrequent lifting of weights up to 50 lbs.
• Frequent standing, walking, reaching.
• The noise level is usually moderate to high.

EQUAL EMPLOYMENT OPPORTUNITY

It is the Company’s policy to employ, train, promote, transfer, discipline, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and abilities as they relate to the Company’s needs. The Company does not discriminate in employment opportunities or practices on the basis of race, religion, creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital or domestic partnership status, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, age, sexual orientation, military and veteran status any other characteristic protected by federal, state or local law.

PRIVACY NOTICE TO CALIFORNIA JOB APPLICANTS

Villa Sport Fitness Pleasanton and/or any affiliated entities (collectively, the “Company” or “we”) provide this California Privacy Notice (“Notice”) to describe our privacy practices with respect to our collection of Personal Information as required under the California Consumer Privacy Act (“CCPA”) as amended by the California Privacy Rights Act (“CPRA”). This Notice applies only to job applicants and candidates for employment who are residents of the State of California (“Consumers”) and from whom we collect “Personal Information” as defined in the CCPA.

1. Information We Collect From or About Job Applicants

Personal Identifiers & Contact Information:Name, alias, home, postal or mailing address, email address, telephone number.

Pre-Hire, Employment, and Education History Information: Information provided in your job application or resume including prior job experience and/or positions held, your salary expectations, educational history or records of degrees and/or certifications, information gathered as part of reference checks, information recorded in job interview notes by persons conducting job interviews for the Company, information contained in candidate evaluation records and assessments, information in work product samples you provided, and voluntary disclosures by you.

Inferences: Based on analysis of the personal information collected, we may develop inferences regarding job applicants’ predispositions, behavior, attitudes, intelligence, abilities, and aptitudes for purposes of recruiting and hiring assessments and decisions.

Of the above categories of Personal Information, the following categories of Sensitive Personal Information the Company may collect:

Personal Identifiers

Personal Information does not include:

• Publicly available information from government records.
• Information that a business has a reasonable basis to believe is lawfully made available to the general public by the job applicant or from widely distributed media.
• Information made available by a person to whom the job applicant has disclosed the information if the job applicant has not restricted the information to a specific audience.
• De-identified or aggregated information.

2. How We Use Personal Information and Sensitive Personal Information

The Personal Information and Sensitive Personal Information we collect, and our use of Personal Information and Sensitive Personal Information, may vary depending on the circumstances. This Notice is intended to provide an overall description of our collection and use of Personal Information and Sensitive Personal Information.

To fulfill or meet the purpose for which you provided the information. For example, if you share your name and contact information to apply for a job with the Company, we will use that Personal Information in connection with your candidacy for employment.

To comply with local, state, and federal law and regulations requiring employers to maintain certain records (such as immigration compliance records, travel records, personnel files, wage and hour records, payroll records, accident or safety records, and tax records), as well as local, state, and federal law, regulations, ordinances, guidelines, and orders relating to COVID-19.

To evaluate, make, and communicate decisions regarding your job application and candidacy for employment.

To communicate with you regarding your candidacy for employment.

To evaluate and improve our recruiting methods and strategies.

To evaluate job applicants and candidates for employment or promotions.

To obtain and verify employment references.

To engage in corporate transactions requiring review or disclosure of job applicant records subject to non-disclosure agreements, such as for evaluating potential mergers and acquisitions of the Company.

COVID-19 RELATED PURPOSES

a. To reduce the risk of spreading the disease in or through the workplace.

b.To protect job applicants and everyone else at Company workplaces from exposure to COVID-19.

c.To comply with local, state, and federal law, regulations, ordinances, guidelines, and orders relating to COVID-19, including applicable reporting requirements.

d.To facilitate and coordinate pandemic-related initiatives and activities (whether Company-sponsored or through the U.S. Center for Disease Control and Prevention, other federal, state and local governmental authorities, and/or public and private entities or establishments, including vaccination initiatives).

e.To permit contact tracing relating to any potential exposure.

f.To communicate with job applicants and other consumers (including employees and visitors to our workplace) regarding potential exposure to COVID-19 and properly warn others who have had close contact with an infected or symptomatic individual so that they may take precautionary measures, help prevent further spread of the virus, and obtain treatment, if necessary.

To evaluate, assess, and manage the Company’s business relationship with vendors, service providers, and contractors that provide services to the Company related to recruiting or processing of data from or about job applicants.

To improve job applicant experience on Company computers, networks, devices, software applications or systems, and to debug, identify, and repair errors that impair existing intended functionality of our systems.

To protect against malicious or illegal activity and prosecute those responsible.

To prevent identity theft.

To verify and respond to consumer requests from job applicants under applicable consumer privacy laws.

3. Sale/Sharing of Information to Third Parties

The Company doesnot sell your Personal Information or Sensitive Personal Information for any monetary or other valuable consideration. The Company doesnot share your Personal Information or Sensitive Personal Information for cross-context behavioral advertising.

4. Access to Privacy Policy

For more information, please review the Company’s Privacy Policy athttps://www.villasport.com/pleasanton/privacy-policy.

5. Data Retention:

Villa Sportretains information for as long as reasonably necessary for the purposes for which it was collected, or as otherwise permitted or required by law. In deciding how long to retain each category of Personal Information that we collect, we consider many criteria, including, but not limited to: the business purposes for which the Personal Information was collected; relevant federal, state and local recordkeeping laws; applicable statute of limitations for claims to which the information may be relevant; and legal preservation of evidence obligations.

By submitting my resume and/or application, I acknowledge and confirm that I have received and read and understand this Notice and I hereby authorize and consent to the Company’s use of the Personal Information and Sensitive Personal Information it collects, receives or maintains for the business purposes identified above.