Fitness Manager

Crunch Fitness - Fit Fusion, LLC; Algonquin (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Employee discounts

Opportunity for advancement

Profit sharing

Training & development

Job summary

Crunch Fitness - Fit Fusion, LLC is seeking a Personal Training Manager in Algonquin, IL. The role focuses on maximizing participation in paid Personal Training Services and retaining clients, with a salaried 45+ hour work week.

The position includes responsibilities for coaching sales, delivering high-quality training programs, and driving client journey success. Prior leadership in similar settings is preferred and advancement opportunities exist.

Qualifications

• High School diploma or GED required.
• Bachelor’s degree preferred.
• Current CPR certification required.

Responsibilities

• Manage and coach the front-end selling process of the CrunchOne Kickoff.
• Manage and coach the delivery of personal training services.
• Own the client journey by engaging with paid programming.
• Ensure team members consistently show punctuality, dress code compliance, friendliness and cleanliness.

Skills

Sales & coaching

Leadership

Customer service

KPI tracking

Program design

Education

High School Diploma or GED

Bachelor's Degree preferred

CPR Certification (current)

Job description

Personal Training Manager | Fit Fusion

Overview

The primary objective of the Personal Training Manager is to maximize the number of members who participate in, and as a result retain, our paid Personal Training Services. This will be accomplished by meeting and exceeding both new client acquisition and existing client retention goals. This is a salaried position and requires a minimum of 45 hours per week.

Benefits

• Bonus based on performance
• Competitive salary
• Employee discounts
• Opportunity for advancement
• Profit sharing
• Training & development

Responsibilities

• Manage and coach the front-end selling process of the CrunchOne Kickoff.
• Manage and coach the delivery of personal training services.
• Own the client journey that a customer takes by engaging with our paid programming.
• Ensure team members consistently execute the basics of punctuality, dress code compliance, friendliness and cleanliness.

New Client Acquisition

• Selling directly—50% of the time/day
• Coaching, role playing, and guiding the individual personal trainer direct reports on how to sell.
• Managing schedules and directing resources as informed by the various KPI’s

Minimize and Manage Attrition

• Ensure proper execution and communication of the Client Journey, with emphasis on first 90 days using the Client Folder System.
• Ensure that all Personal Trainers are delivering high quality programs to their clients backed by a scientific rationale.
• Ensure accurate administration of Personal Training Services including usage of dotFit program and supplements, goal tracking, measurement tracking, program design and tracking, and progress reports.

Staff Development

• Hire, train, and manage the performance of a team of qualified Personal Trainers.
• Conduct meetings with direct reports to review performance and offer direction, motivation, and guidance toward achieving individual and company goals.

Manage & Communicate KPI's

• Maintain reports and data for clarity into performance of the business.
• Communicate takeaways and plans for improvement to General Manager.

Knowledge, Skills & Abilities

• Knowledge of Personal Training techniques and program design.
• Sales, communication, and rapport building skills.
• Knowledge and command of Crunch programs, like VFP, dotFit, ABC/Datatrak, Crunch U, Styku, etc.
• Muscle be able to adjust and operate all club equipment.
• Experience in coaching/motivating groups.
• Strong leadership, interpersonal & communication skills.
• Able to generate, maintain, & demonstrate a friendly, enthusiastic & positive attitude.
• Possesses a strong member service focus.
• Responds professionally to requests and inquiries from guests, members, and staff.

Education Level

• High School Diploma or GED required.
• Bachelor’s Degree preferred.
• Current CPR.

Certifications (One or more of the following)

• ACSM Certified Personal Trainer
• ACE Personal Trainer Certification
• The Cooper Institute Personal Trainer Certification
• IFPA Personal Fitness Trainer Certification
• NASM Certified Personal Trainer, Corrective Exercise Specialist, or Performance Enhancement Specialist
• NESTA Personal Fitness Trainer Certification
• NFPT Personal Trainer Certification
• NSCA Certified Personal Trainer or Certified Strength and Conditioning Specialist

Experience

• 1-2 Years as a Personal Trainer preferred.
• Prior management experience in retail/hospitality industry leading 3-10 employees (Preferred).
• Consultative sales experience (Preferred).

Physical Requirements

• Ability to work in club office; move about club floors and rooms; review, revise, and create club paperwork; communicate with employees, members and the public.
• Regularly required to demonstrate or explain proper physical fitness activities, techniques and procedures. Regularly required to lift to 50 pounds.