Job Details
Location: Kailua-Kona, HI 96740
Salary: $18.00 - $18.00 per hour
Benefits
- Free Black Card gym membership.
- Career growth opportunities.
- Discounts on merchandise sold at the club.
- Medical, 401k, and supplemental insurance.
- Discounts on movie tickets, theme parks, hotels, attractions, and more.
Responsibilities
- Run the Planet Fitness group fitness program (PE@PF).
- Assist new members in achieving their fitness goals by designing simple workout programs and instructing on proper equipment use.
Core Fitness Instructor Responsibilities
- Conduct and run the Planet Fitness PE@PF program, including creating and following the schedule.
- Consult with members regarding their fitness goals and instruct them on proper and safe equipment use.
- Promote the Judgement Free Zone by engaging with members on the club floor and providing support, while upholding club policies.
- Frequently perform a comprehensive walk of all fitness areas, ensuring great member experience and quickly addressing identified issues.
- Create bi‑weekly updates of a variety of exercises.
- Meet class requirements based on club size and member traffic.
- Respond to member questions and concerns timely and professionally, escalating to Assistant Manager or Manager as needed.
Front Desk Related Activities
- Answer phones friendly and assist callers with various questions.
- Check members into the system.
- Handle new member sign‑ups.
- Take prospective members on tours.
- Facilitate updates to members’ accounts.
Cleaning and Maintenance Responsibilities
- Clean and sanitize all exercise equipment and Black Card spa amenities.
- Perform comprehensive walks of all club areas, quickly fixing safety/policy issues and addressing cleanliness concerns.
- Ensure restrooms are clean, sanitized, stocked, and clutter-free following the routine cleaning schedule.
Qualifications and Requirements
- Previous fitness trainer/instructor experience preferred.
- Nationally certified training certificate required.
- Passion for fitness and health.
- Upbeat and positive attitude.
- Punctuality and reliability required.
- Exceptional customer service skills; able to interact positively and professionally with members and coworkers, exceeding expectations.
- Strong listener with ability to empathize and problem‑solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High school diploma/GED equivalent preferred.
- Must be 18 years of age or older.
Physical Demands
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Occasional lifting up to 50 lbs.
- Will encounter toxic chemicals during shift.
- Move self in different positions, including bending, climbing, balancing, kneeling, crouching, and twisting to accomplish tasks.