Fitness Director

Eastern Sports Management; Hagerstown (MD); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading sports management company is seeking a Fitness Director for their Hagerstown Field House. This role involves managing staff and programs to maximize member engagement and facility profitability. The ideal candidate will possess strong leadership qualities, relevant educational background, and be committed to providing excellent service.

Qualifications

• Minimum 2 years management experience in the sport/recreation/fitness industry.
• Ability to maintain CPR/AED and national training certifications.

Responsibilities

• Manage fitness department, staff, and member recruitment.
• Create and implement operational schedules and budgets.
• Ensure maintenance of fitness equipment and facilities.

Skills

Leadership

Communication

Organizational Skills

Customer Service

Problem Solving

Education

Bachelor's degree in relevant field

Tools

Microsoft Office

Hagerstown Field House Member/Guest registration software

Timeclock software

Job description

The Fitness Director effectively manages all aspects of the fitness department including floor staff, group exercise instructors and personal trainers, programs, equipment, and associated departments and facilities within the Hagerstown Field House to maximize new member recruiting, member retention and facility profitability. The Fitness Director is a salary exempt position and will report directly to the General Manager.

Essential Duties and Responsibilities

• Available to work all hours the HFH is open, including evening and weekends
• Recruit and retain members through providing first class programs, facility and guest service
• Recruit, hire, train, evaluate, coach and supervise all personal trainers and floor staff
• Oversee Group Exercise classes and instructors
• Create, implement and manage staff schedules
• Maintain fitness center and other associated areas
• Manage equipment maintenance effectively to minimize down time
• Effectively communicate with facilities, housekeeping, and outside contractors to inform of any issues affecting the fitness department
• Produce annual departmental budget
• Review and submit payroll report(s)
• Submit quote and/or expense reports for any and all departmental purchases according to established guidelines prior to execution
• Address all employee issues in a fair and consistent manner per established HFH guidelines
• Monitor and evaluate the quality of personal training through surveys, phone calls and other means
• Communicate and engage group exercise as part of the member experience
• Attend required weekly staff meetings
• Maintain current certifications of all personal trainers and floor staff
• Enroll new and current members into programs
• Manage towel service
• Keep fitness center and associated areas “relevant” per industry standards and trends
• Create orientation programs for new members and potential members on equipment
• Ability to multi-task and be well organized
• Work in a team environment and effectively on your own
• Communicate effectively with others, verbally and in writing
• Perform other duties and responsibilities as needed, required, or assigned by the General Manager

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: Bachelor's degree from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. Minimum of 2 years’ management experience in the sport/recreation/fitness industry.

Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills: To perform this job successfully, an individual must have working knowledge of Microsoft Office (Word, Excel, Power Point, etc.). Upon hire and training, the individual must be able to successfully utilize the Hagerstown Field House Member/Guest registration software and Timeclock software.

Certificates, Licenses, Registrations: Ability to maintain First Aid and CPR/AED certification. Must maintain national training certification (ACE, ACSM, etc.)

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this Job, the employee is regularly required to talk or hear and taste or smell.
• The employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.
• The employee must frequently lift and/or move up to and over 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions:

• While performing the duties of this Job, the employee is frequently exposed to moving mechanical parts.
• The noise level in the work environment is usually moderate.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.