Fitness Consultant

EōS Fitness; Phoenix (AZ); On-site; USD 36,000 - 52,000; Full time

Job summary

EōS Fitness in Phoenix, AZ is seeking a Fitness Consultant for a full-time, on-site role. You will greet members, lead gym tours, and explain membership options with a clear, supportive approach.

You will help members identify suitable fitness programs, personal training options, and classes aligned with goals, respond to inquiries, maintain a positive environment, and support member retention. Collaborate with training staff, promote programs or events, and accurately process memberships and

Qualifications

• Knowledge of the fitness industry and gym operations.
• Strong communication and interpersonal skills to explain services and listen to member needs.
• Demonstrated customer service experience in a welcoming environment.
• Experience with training or personal training concepts and discussing fitness programs with members.
• High level of professionalism, reliability, and integrity on-site.
• Ability to work flexible hours, including evenings and weekends in a gym environment.
• Basic computer skills and comfort with membership systems or POS software.
• CPR/AED certification and prior gym or wellness center experience are preferred.

Responsibilities

• Greet members and guests and provide friendly, professional assistance.
• Give gym tours and explain membership options and services clearly.
• Help members identify appropriate fitness programs, personal training options, and classes.
• Respond to inquiries and maintain a positive, safe club environment.
• Support member retention through exceptional customer service.
• Collaborate with training staff and promote programs or events.
• Accurately process memberships and related transactions.

Skills

Fitness industry knowledge

Communication skills

Customer service

Training concepts

Professionalism

Flexible hours

Computer basics

CPR/AED (preferred)

Job description

Company Description

EōS Fitness is a highly accessible gym brand that provides a welcoming, high-quality environment for individuals pursuing diverse fitness goals. The company offers premium amenities, including group fitness classes and well-maintained equipment, at affordable prices to minimize barriers to health and wellness. EōS Fitness prioritizes spacious, comfortable workout areas designed to motivate members and support consistent progress. By combining quality facilities with a community-focused atmosphere, EōS Fitness helps members elevate their fitness routine every time they visit.

Role Description

The Fitness Consultant is a full-time, on-site role based at the EōS Fitness location in Phoenix, AZ. This role involves greeting members and guests, providing gym tours, and explaining membership options and services in a clear, supportive manner. The Fitness Consultant assists members in identifying appropriate fitness programs, personal training options, and classes aligned with their goals. Daily responsibilities include responding to inquiries, maintaining a positive and safe club environment, and supporting member retention through exceptional customer service. The role also includes collaborating with training staff, promoting special programs or events, and accurately processing memberships and related transactions.

Qualifications

• Knowledge of the fitness industry and gym operations, including basic understanding of exercise principles and wellness trends.
• Strong communication and interpersonal skills to effectively explain services, listen to member needs, and build positive relationships.
• Demonstrated customer service experience, with the ability to manage member concerns and create a welcoming environment.
• Experience with training or personal training concepts, and the ability to discuss fitness programs and goals with members.
• High level of professionalism, reliability, and integrity in an on-site, member-facing role.
• Ability to work flexible hours, including evenings and weekends, as needed in a gym environment.
• Basic computer skills and comfort with membership systems or point-of-sale software.
• CPR/AED certification and prior gym or wellness center experience are preferred.