Fitness Concierge & Member Experience Champion

Planet Fitness; Philadelphia (Philadelphia County); On-site; USD 15,000 - 22,000; Full time

Benefits offered by this job

PTO for all employees

401K Retirement Fund (Employer match)

Health Insurance Options

Life Insurance & Short-Term Disability

Employee Assistance Program

Free employee Black Card Membership

Job summary

Planet Fitness on Columbus Blvd in Philadelphia is seeking a Fitness Ambassador. This entry-level role offers a starting wage of $13.50 per hour with potential raises after certification and tenure-based increases. No experience required—just energetic, people-first attitude and a passion for fitness.

You’ll greet members, assist with check-ins, promote club programs, and help maintain a clean, safe gym environment while building lasting relationships with members.

Qualifications

• High school diploma or equivalent required.
• Must be 18+ years old.
• Prior experience in customer service, hospitality, or fitness preferred.
• Willingness to learn basic training techniques (certification not required but encouraged).
• Must complete fitness training certification (NCSF) within 90 days of hire.

Responsibilities

• Greet members with enthusiasm and make everyone feel welcome.
• Be a visible, approachable presence on the fitness floor.
• Assist with check-ins, questions, and member needs.
• Promote programs, events, and club offerings.
• Help maintain a clean, safe, and motivating environment.
• Build relationships — know names, celebrate wins, and encourage progress.

Skills

Outgoing

People skills

Confident communicator

Reliability

Positive attitude

Energetic

Customer service

Education

High school diploma

Job description

Planet Fitness on Columbus Blvd in Philadelphia is seeking a Fitness Ambassador. This entry-level role offers a starting wage of $13.50 per hour with potential raises after certification and tenure-based increases. No experience required—just energetic, people-first attitude and a passion for fitness.

You’ll greet members, assist with check-ins, promote club programs, and help maintain a clean, safe gym environment while building lasting relationships with members.