Fitness Coach - Druid Hill

Ymca Of Central Maryland, Inc.; Baltimore (MD); In loco; USD 28.000 - 36.000; Tempo pieno

Descrizione del lavoro

Ymca Of Central Maryland, Inc. is seeking a Fitness Coach to deliver excellent member services and engage guests and participants.

Under the supervision of the Fitness Director, you will create a safe, supportive environment and promote healthy wellness habits through personalized fitness appointments and program participation. The role requires friendly communication, adherence to YMCA policies, and the ability to work with a diverse community in a busy fitness center setting.

Mansioni

• Reports to work in uniform a minimum of ten minutes prior to shift.
• Provide excellent services to members, guests, and program participants in the Y center, on the phone, and through email exchange.
• Engage with members, guests, and program participants with positive, solution-driven interaction.
• Circulate through the fitness centers greeting, interacting, and supporting member use; enforce guidelines and policies.
• Conduct high quality and highly engaged fitness appointments for members to educate and establish workout habits.
• Make equipment accessible for all members.
• Coach and encourage members to meet their wellness goals.
• Monitor, clean, and inspect equipment; report issues.
• Adhere to all YMCA policies with positive interaction.
• Lead in handling conflict, concerns, and member frustrations.
• Inform proper leaders of operating challenges during hours.
• Focus on quality experiences and engagement within programs and activities.
• Promote a professional image and maintain a clean and safe environment.
• Ability to work with diverse population, all ages, genders, and orientations.
• Attend and participate in all meetings as assigned.
• Incorporate the four YMCA values: Caring, Honesty, Respect, Responsibility; adhere to Code of Conduct.
• Communicate the YMCA mission and objectives to the community.
• Assist in all other areas as assigned.

Descrizione del lavoro

POSITION SUMMARY:

Under the supervision of the Fitness Director, or other assigned associate, Fitness Coach is responsible for delivering excellent services to all members, guest, and program participants. The primary function of the Fitness Coach will be to highly engage with members, guest, and program participants including fitness appointments, general member use, member services/events, and providing a safe environment.

ESSENTIAL FUNCTIONS:

• Reports to work in uniform a minimum of ten minutes prior to assigned shift in order to receive communications and instructions from supervisor or associate.
• Provide excellent services to members, guest, and program participants in the Y center, on the phone, and through email exchange
• Through engagement, build meaningful relationships with members, guest, and program participants with positive and solution driven interaction
• Regularly circulating through the fitness center(s) greeting, interacting, and supporting member’s use including enforce guidelines and policies, offering support and suggestions, or giving general support and encouragement remembering to be sensitivity and patience with member’s different needs
• Conduct high quality and highly engaged fitness appointment for members to be better educated and establish good workout habits
• Make equipment accessible for all members
• Coach and encourage members to meet their wellness goals
• Monitor, clean, and inspect equipment regularly; report any challenges or concerns
• Adhere/enforce to all policies, guidelines, rules, and best practices as outlined by the Y in Central Maryland with positive interaction
• Leader in handling conflict, concerns, member frustrations, and unusual center situations
• Informing proper leaders of operating challenges and/or conflicts during operating hours (either with members and/or associates)
• Focus on quality experiences and engagement within programs, services, and activities
• Promotes a professional image and maintains a clean and safe environment at all times.
• Ability to work with diverse population, all ages, genders, and sexual orientations
• Attend and actively participate in all meetings as assigned
• Incorporate the four character values of the YMCA: Caring, Honesty, Respect, and Responsibility and adhere to the YCM Code of Conduct
• Communicate the Y mission and objectives to the community.
• Assist in all other areas as assigned.