Fitness Club Member Experience Lead

In-Shape Fitness; Cathedral City (CA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Free health club membership

Casual work environment

Discount on retail items

Opportunity for growth

401(K) savings plan

Job summary

In-Shape Fitness is seeking a Member Experience Ambassador (MEA) in Cathedral City, California. This role is essential for fostering meaningful connections and providing exceptional service, ensuring a positive experience for all members and guests.

The ideal candidate will have a high school diploma, a passion for fitness, experience in customer service and sales, and excellent communication skills. Perks include free health club membership and professional development opportunities.

Qualifications

• Passionate about fitness and helping others in their fitness journey.
• Works well under pressure and time constraints.
• Current CPR or ability to pass CPR certification within 60 days of hire date.

Responsibilities

• Get to know each member and share the fitness philosophy.
• Support new members through our FitStart program.
• Provide excellent customer service by responding to member needs.

Skills

Excellent communication and listening skills

Customer service experience

Basic fitness and sales experience

Bilingual skills

Education

High School diploma or equivalent

Job description

In-Shape Fitness is seeking a Member Experience Ambassador (MEA) in Cathedral City, California. This role is essential for fostering meaningful connections and providing exceptional service, ensuring a positive experience for all members and guests.

The ideal candidate will have a high school diploma, a passion for fitness, experience in customer service and sales, and excellent communication skills. Perks include free health club membership and professional development opportunities.