Fitness Center Operations Manager

val's services; North Little Rock (AR); Presencial; USD 19.000 - 30.000; Jornada completa

Descripción de la vacante

Assistant Manager – Fitness Club Operations supports daily club operations by overseeing front desk and sales activities, ensuring high-quality member services, and maintaining an exceptional member experience. Help manage facility cleanliness and safety standards while contributing to a welcoming, motivating environment.

You will coach and support team members, assist with staff scheduling, and work with the Club Manager to monitor performance metrics and goals, while promoting a

Formación

• Strong customer service and problem-resolution skills.
• Ability to lead, coach, and collaborate with a team.
• Sales orientation with comfort promoting memberships and offers.
• Strong attention to detail regarding cleanliness and safety.
• Professional communication and reliability in fast-paced environments.

Responsabilidades

• Assist with front desk operations and drive sales activities.
• Oversee facility cleanliness, safety, and readiness.
• Coach and support team members; help with staff scheduling and leadership.
• Support membership sales, promotions, and member acquisition efforts.
• Resolve member concerns promptly, professionally, and with empathy.
• Work with the Club Manager to monitor performance metrics and operational goals.
• Support community events and promote a positive wellness-focused culture.

Conocimientos

Customer service

Leadership

Sales orientation

Safety awareness

Communication

Descripción del empleo

Assistant Manager – Fitness Club Operations

Support daily club operations by overseeing front desk and sales activities, ensuring high-quality member services, and maintaining an exceptional member experience. Help manage facility cleanliness and safety standards while contributing to a welcoming, motivating environment.

Key Responsibilities

• Assist with front desk operations and drive sales activities.
• Oversee facility cleanliness, safety, and readiness.
• Coach and support team members; help with staff scheduling and leadership.
• Support membership sales, promotions, and member acquisition efforts.
• Resolve member concerns promptly, professionally, and with empathy.
• Work with the Club Manager to monitor performance metrics and operational goals.
• Support community events and promote a positive wellness-focused culture.

Qualifications & Skills

• Strong customer service and problem-resolution skills.
• Ability to lead, coach, and collaborate with a team.
• Sales orientation with comfort promoting memberships and offers.
• Strong attention to detail regarding cleanliness and safety.
• Professional communication and reliability in fast-paced environments.