Fitness Center Manager

Placements24; United States; Hybrid; USD 25,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision

Gym membership

Retirement plan

Professional development

Job summary

Placements24 is seeking a dynamic Fitness Center Manager to lead operations at a state‑of‑the‑art facility in Welkom, Free State. The hybrid role blends on‑site leadership with strategic remote planning to grow memberships and ensure exceptional service.

The role requires a Bachelor's degree in a related field, 5+ years in fitness management, and a recognized CPT certification. You’ll manage staff, budgets, and programs while driving safety and member satisfaction in a growing wellness brand.

Qualifications

• Bachelor’s degree in Fitness Management, Kinesiology, Sports Science, Business Administration, or a related field.

Responsibilities

• Oversee day-to-day fitness center operations to ensure smooth, high-quality service.
• Lead, train, and motivate a team of fitness instructors, trainers, and front desk staff.
• Develop and implement engaging fitness programs, classes, and challenges to meet member needs.
• Oversee membership sales, retention strategies, and CRM.
• Maintain facility cleanliness, safety, and equipment functionality.
• Manage the budget for the fitness center, including revenue targets and expenses.
• Monitor industry trends and implement innovative fitness solutions and services.
• Handle member inquiries, concerns, and complaints promptly and professionally.
• Conduct regular staff performance reviews and provide development opportunities.
• Collaborate with marketing to promote services and events.

Skills

Leadership

Staff management

Member services

Program development

Budgeting & P&L

Customer service

Communication

CPR/AED

Education

Bachelor’s degree in Fitness Management or related field

Tools

Fitness management software

MS Office

Job description

About the Role

Our client is searching for a dynamic and experienced Fitness Center Manager to lead operations at their state-of-the-art facility in Welkom, Free State . This hybrid role requires a balance of on-site leadership and strategic remote planning.

The Fitness Center Manager will be responsible for overseeing all aspects of the fitness center, including staff management, member services, program development, and facility maintenance. You will drive membership growth, ensure high levels of member satisfaction, and maintain a safe, clean, and motivating environment. The ideal candidate will possess strong leadership qualities, excellent communication skills, and a passion for health and wellness. This position offers a fantastic opportunity to shape the fitness experience for our members and contribute to a growing health and wellness brand.

Key Responsibilities

• Manage day-to-day operations of the fitness center, ensuring smooth and efficient service delivery.
• Lead, train, and motivate a team of fitness instructors, personal trainers, and front desk staff.
• Develop and implement engaging fitness programs, classes, and challenges to meet member needs and drive participation.
• Oversee membership sales, retention strategies, and customer relationship management.
• Ensure the facility is maintained to the highest standards of cleanliness, safety, and equipment functionality.
• Manage the budget for the fitness center, including revenue targets, expense control, and resource allocation.
• Monitor industry trends and implement innovative fitness solutions and services.
• Handle member inquiries, concerns, and complaints promptly and professionally.
• Conduct regular staff performance reviews and provide ongoing training and development opportunities.
• Collaborate with marketing teams to promote fitness center services and events.

Requirements

• Bachelor's degree in Fitness Management, Kinesiology, Sports Science, Business Administration, or a related field.
• Minimum of 5 years of experience in fitness industry management, with a proven track record of success.
• Nationally recognized personal training certification (e.g., ACE, NASM, ACSM).
• Strong leadership, team-building, and motivational skills.
• Excellent interpersonal, communication, and customer service abilities.
• Demonstrated experience in membership sales, marketing, and retention strategies.
• Proficiency in fitness management software and standard office applications.
• Financial management skills, including budgeting and P&L responsibility.
• Ability to work a hybrid schedule, adapting to both on-site and remote work demands.
• CPR/AED certification.

Benefits

• This full-time position offers a competitive salary and performance-based incentives.
• You will receive a comprehensive benefits package, including health, dental, and vision insurance.
• A retirement savings plan is available.
• Enjoy complimentary gym membership and discounts on services.
• Opportunities for professional development, certifications, and career advancement within the organization are provided.
• Join a passionate team dedicated to promoting health and wellness in the Welkom community.
• This role offers a dynamic work environment with the flexibility of a hybrid model.