Fitness Center General Manager: Lead Ops & Growth

Crunch Fitness - Fit Fusion, LLC; Walker (MI); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Employee discounts

Paid time off

Profit sharing

Training & development

Job summary

Crunch Fitness - Fit Fusion, LLC is seeking a General Manager to oversee gym operations, drive member experience, and lead a high-performing team in Walker, MI. You will direct daily activities, manage staffing, payroll, and KPI progress, while cultivating a non-judgmental, member-first environment.

The role emphasizes sales growth, training, and development, with a focus on profit and performance, and requires 2+ years in fitness facility management and CPR/AED certification.

Qualifications

• Minimum 2 years of fitness facility management experience.
• Experience supervising a team.
• Experience with business operations such as finance, administration, and labor management.
• CPR/AED certification.
• Ability to take assertive action to accomplish objectives, innovate and solve problems.
• Knowledge of key metrics and drivers to grow the gym level business.
• Proficient with Microsoft Suite or similar software.

Responsibilities

• Build strong teams by networking, sourcing, interviewing, and hiring managers and team members.
• Direct management of team, including setting weekly management schedules and assigning areas of responsibility to team members.
• Oversee and maintain training standards and coach and develop team members to drive sales performance.
• Consistent development and coaching of team members, including training in employment policies and practices.
• Conduct team meetings and set team goals.
• Expand and develop the business with a focus on sales and operations while energizing the team around daily, weekly, and monthly objectives.
• Ensure timely resolution to all member inquiries and issues.
• Monitor team performance to meet or exceed expected KPI standards.
• Maintain clean facility in accordance with Crunch brand standards.
• Manage employee payroll and scheduling ensuring the gym is adequately staffed at all times.
• Command of all offerings, amenities, and equipment utilization.
• Ensure and monitor compliance and accuracy with all policies, procedures, and standards.
• Monitor inventory in the gym and oversee the retail sales process.

Skills

Facility management

Team supervision

Operations management

CPR/AED

MS Office

Tools

Microsoft Office

Job description

Crunch Fitness - Fit Fusion, LLC is seeking a General Manager to oversee gym operations, drive member experience, and lead a high-performing team in Walker, MI. You will direct daily activities, manage staffing, payroll, and KPI progress, while cultivating a non-judgmental, member-first environment.

The role emphasizes sales growth, training, and development, with a focus on profit and performance, and requires 2+ years in fitness facility management and CPR/AED certification.