Fitness Attendant

BENCHMARK; Santa Cruz (CA); On-site; USD 2,066,000 - 2,617,000; Part time

Benefits offered by this job

401k with company match

Recognition programs

Job summary

Benchmark's Chaminade Resort & Spa in Santa Cruz, CA, is seeking a part-time Fitness Attendant. You will greet guests, assist in the fitness center, and help maintain a safe, clean environment while delivering friendly service to guests from around the world.

The role requires a high school diploma or equivalent, a strong customer service background, excellent communication, and the ability to work nights, weekends, and holidays in a fast-paced resort setting.

Qualifications

• High school diploma or equivalent is required.
• Previous customer service experience is preferred.
• Strong desire to make an impact on others.
• Outgoing and engaging personality is essential.
• Strong computer skills are needed.
• Excellent verbal and written communication abilities.
• Ability to work in a fast-paced environment.

Responsibilities

• Enhance the guest experience in the fitness center.
• Ensure equipment is safe and operating correctly.
• Greet and engage with guests, modelling excellent service.
• Maintain the cleanliness of the fitness center.
• Know the fitness area and resort operations.
• Follow policies in all point-of-sale operations.
• Provide exceptional customer service and recovery when issues arise.
• Keep the retail area clean and organized.
• Interact with hotel staff professionally to assist other departments.

Skills

Customer service

Verbal communication

Written communication

Computer skills

Friendly personality

Education

High school diploma or equivalent

Tools

POS systems

Job description

## Fitness Attendant, Chaminade Resort & SpaApply: Chaminade Resort & Spa, Santa Cruz, CA 95065: Part time: Posted 19 Days Ago: R0066417Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.About our property: Discover the charm of Chaminade Resort & Spa in Santa Cruz, CA, where our team, managed by Pyramid Global, blends seamlessly into the scenic landscape. With 156 cozy guest rooms and 12,000 sq ft of meeting space spread across 12 unique venues, our resort is not just a workplace—it's a haven where nature meets hospitality. Beyond the stunning views, Chaminade Resort & Spa is where our culture fosters growth and opportunities. As part of the Pyramid Global family, you'll enjoy perks like a 401k with a company match and recognition programs tailored to celebrate your dedication. Join us in the heart of Santa Cruz at Chaminade Resort & Spa, where your career isn't just a job—it's an integral part of a workplace that nurtures personal and professional growth. Your journey to a fulfilling career amidst California's beauty starts here. Welcome to a workplace that feels as good as it looks! #PGH-CHAWhat you will have an opportunity to do:We are looking for a highly motivated, customer focused leader to join our team as Fitness Attendant. The successful candidate for this role will have a proven track record in providing exceptional service, is open to learning and responds in a professional and courteous manner to guests and team. This individual will engage with and provide an exemplary service experience for guests while maintaining a clean and well-organized fitness environment. They will work closely with the team to provide a clean and safe fitness environment for guests. They will maintain an energetic presence in the fitness area.If you enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you!Your Role:* You will enhance the guest experience while in the fitness center* You will ensure the equipment is in safe and operating correctly* You will greet and engage with guests, setting the example for customer service best practices.* You will maintain the cleanliness of the fitness center* You will have knowledge of the fitness area and the resort/hotel.* You will ensure policies are followed in all point-of-sale operations.* Provide exceptional customer service by being engaging and taking sincere interest* Help to resolve problems and “WOW” guests through recovery when things aren’t quite right* You will work closely with the team to ensure the retail store is kept clean and organized* Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information**What are we looking for?*** Someone who is available to work a flexible schedule to include nights, weekends and holidays* Someone with a High school diploma or equivalent* Someone with previous experience customer service experience* Someone with a strong desire to make an impact on other people* Someone with an outgoing and engaging personality* Someone with strong Computer skills* Someone with excellent verbal and written communication skills* Someone with the ability to work in a fast-paced setting**Compensation:**$17.00-$17.00Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.