Fitness Attendant, Chaminade Resort & Spa

BENCHMARK; Live Oak (CA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

401k with company match

Recognition programs

Job summary

Discover the charm of Chaminade Resort & Spa in Santa Cruz, CA, where our team, managed by Pyramid Global, blends seamlessly into the scenic landscape. With 156 cozy guest rooms and 12000 sq ft of meeting space spread across 12 unique venues, our resort is not just a workplace—it's a haven where nature meets hospitality.

As a Fitness Attendant, you will enhance the guest experience, ensure equipment safety, greet guests, and maintain a clean fitness area while supporting hotel operations and

Qualifications

• Available to work flexible schedule including nights, weekends and holidays.
• High school diploma or equivalent.
• Previous customer service experience.
• Strong desire to make an impact on other people.
• Outgoing and engaging personality.
• Strong Computer skills.
• Excellent verbal and written communication skills.
• Ability to work in a fast-paced setting.

Responsibilities

• Enhance guest experience in the fitness center.
• Ensure safety and operability of equipment.
• Greet guests and model customer service.
• Maintain cleanliness of the fitness center.
• Know the resort facilities and policies.
• Support POS operations and store cleanliness.
• Coordinate with team and other departments.

Skills

Customer service experience

Flexible schedule

Outgoing personality

Computer skills

Verbal and written communication

Fast-paced environment

Education

High school diploma or equivalent

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you’ll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Discover the charm of Chaminade Resort & Spa in Santa Cruz, CA, where our team, managed by Pyramid Global, blends seamlessly into the scenic landscape. With 156 cozy guest rooms and 12000 sq ft of meeting space spread across 12 unique venues, our resort is not just a workplace—it's a haven where nature meets hospitality. Beyond the stunning views, Chaminade Resort & Spa is where our culture fosters growth and opportunities. As part of the Pyramid Global family, you’ll enjoy perks like a 401k with a company match and recognition programs tailored to celebrate your dedication. Join us in the heart of Santa Cruz at Chaminade Resort & Spa, where your career isn’t just a job—it's an integral part of a workplace that nurtures personal and professional growth. Your journey to a fulfilling career amidst California's beauty starts here. Welcome to a workplace that feels as good as it looks! #PGH-CHA

What you will have an opportunity to do:

We are looking for a highly motivated, customer focused leader to join our team as Fitness Attendant. The successful candidate for this role will have a proven track record in providing exceptional service, is open to learning and responds in a professional and courteous manner to guests and team. This individual will engage with and provide an exemplary service experience for guests while maintaining a clean and well‑organized fitness environment. They will work closely with the team to provide a clean and safe fitness environment for guests. They will maintain an energetic presence in the fitness area. If you enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you!

Your Role:

You will enhance the guest experience while in the fitness center
You will ensure the equipment is in safe and operating correctly
You will greet and engage with guests, setting the example for customer service best practices.
You will maintain the cleanliness of the fitness center
You will have knowledge of the fitness area and the resort/hotel.
You will ensure policies are followed in all point-of-sale operations.
Provide exceptional customer service by being engaging and taking sincere interest
Help to resolve problems and “WOW” guests through recovery when things aren’t quite right
You will work closely with the team to ensure the retail store is kept clean and organized
Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information

What are we looking for?

• Someone who is available to work a flexible schedule to include nights, weekends and holidays
• Someone with a High school diploma or equivalent
• Someone with previous experience customer service experience
• Someone with a strong desire to make an impact on other people
• Someone with an outgoing and engaging personality
• Someone with strong Computer skills
• Someone with excellent verbal and written communication skills
• Someone who has the ability to work in a fast-paced setting

Compensation: $17.00 - $17.00

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you’ll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.