Fitness Attendant

Arch Amenities Group; Miami Beach (FL); Sur place; USD 17 000 - 22 000; Plein temps

Résumé du poste

Arch Amenities Group is seeking a Fitness Attendant to maintain a clean, safe, and welcoming fitness center and locker room environment. The role emphasizes greeting guests, anticipating needs, and upholding high standards of hospitality and service across multiple properties.

This non-exempt position requires excellence in cleanliness, equipment maintenance, and guest engagement, with evening, weekend, and holiday availability as part of scheduled hours.

Qualifications

• Candidate must provide outstanding guest service and hospitality.
• Strong focus on cleanliness, safety, and welcoming environment.
• Ability to anticipate guest needs and respond professionally.

Responsabilités

• Maintain cleanliness, organization, and presentation of fitness center and locker rooms.
• Sanitize equipment and high-touch surfaces regularly.
• Ensure equipment and amenities are in good working order.
• Replenish towels, toiletries, and other locker room supplies as needed.
• Greet guests warmly and provide attentive, personalized service.
• Report equipment malfunctions or safety hazards to supervision promptly.

Connaissances

Guest service

Hospitality

Attention to needs

Safety first

Description du poste

Job Title: Fitness Attendant

Department: Fitness

Reports to: Fitness Director/Operations Director

Job Type: Non-Exempt

Location: Various

Arch Amenities Group

Wellness-driven. Hospitality-focused.

Arch Amenities Group is the leading provider of amenity management, consulting, and wellness services for commercial real estate, residential communities, and hospitality properties. Formed through the strategic acquisition of top hospitality and wellness-led providers, Arch brings together decades of experience and forward-thinking innovation to deliver unmatched lifestyle and hospitality experiences.

We partner with owners, operators, and developers to transform spas, fitness centers, meeting and event spaces, pools, clubs, and residential amenities into vibrant destinations that foster connection, wellness, and belonging. Our mission is to create spaces where people thrive.

With a North American footprint, a diverse client portfolio, and a highly trained service team, we help properties unlock the full potential of their amenity spaces by improving satisfaction, increasing retention, and driving ROI through thoughtful programming, operational excellence, and seamless service.

The Arch in our name reflects the connections we build between people and spaces, guests and experiences, and teams and technology. Everything we do is designed to create lasting value and measurable impact.

If you're looking to grow with an organization that leads in hospitality, wellness, and lifestyle services, Arch is a place to do what you love and build a career with purpose. Join the team shaping the future of the amenity experience.

Job Summary

The Fitness Attendant is responsible for maintaining a clean, organized, safe, and welcoming environment throughout the fitness center and locker room areas. This role focuses on delivering exceptional hospitality by anticipating guest needs, providing attentive and personalized service, and ensuring that all fitness and locker room amenities are properly maintained and presented at all times.

Key Responsibilities

• Maintain the cleanliness, organization, and overall presentation of the fitness center and locker room areas.
• Regularly inspect and sanitize fitness equipment, machines, weights, and high-touch surfaces to ensure a clean and safe environment.
• Ensure all fitness equipment and amenities are properly arranged, organized, and in good working condition.
• Maintain locker room cleanliness and organization, ensuring towels, toiletries, and other amenities are replenished as needed.
• Welcome guests warmly and provide attentive, personalized service throughout their visit.
• Anticipate guest needs and proactively assist with requests to create a comfortable and positive experience.
• Monitor fitness center and locker room areas to ensure they remain clean, organized, and presentable at all times.
• Report any equipment malfunctions, maintenance concerns, safety hazards, or guest issues to the appropriate supervisor promptly.
• Respond to guest requests and concerns in a professional, courteous, and timely manner.
• Ensure guests follow facility guidelines and safety policies in a friendly and tactful manner.
• Maintain adequate supplies and notify management when replenishment is needed.
• Attend required staff meetings and training sessions.
• Maintain punctuality and adhere to scheduled work hours, including evenings, weekends, and holidays.
• Perform additional duties as assigned by management.

Essential Function

Seldom

Occasionally

Frequently

Stationary Position -- Sitting or Standing

X

Active Position -- Walking, jogging, running

X

Use of hands/fingers -- Operate, Use, Inspect, Place, Detect, Position, Prepare, activate

X

Climb/Balance -- Stairs, ladders, ropes, equipment, beams

X

Stoop/kneel/crouch or crawl -- Position self, move

X

Talk/hear -- communicate, detect, converse with, discern, convey, express oneself, exchange information

X

See -- Detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, assess

X

Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or less

X

Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or more

X

Exposure to -- Exposed, work around, chemicals, odors, smells, noise, indoors or outdoors, heat, cool.

X

DISCLAIMER

The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Job descriptions typically change over time as requirements and employee skill levels change. Supervisors may revise and/or add duties to reflect these changes. The Employer retains the right to change or assign other duties to this position.

Arch Amenities Group, LLC is an Equal Opportunity / Affi… All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Arch Amenities Group, LLC is also committed to working with and providing reasonable accommodation to individuals with disabilities. Please let your recruiter know if you need accommodation at any point during the interview process.