Fitness and Racuetball Program Director

Glass Court Swim and Fitness; Lombard (IL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Opportunity for advancement

Job summary

Glass Court Swim and Fitness is looking for a Full-Time Fitness and Racquetball Director in Lombard, IL. The role involves leading the fitness and racquetball program, managing staff, and driving community engagement.

Qualifications include 3+ years of relevant experience, strong knowledge of fitness safety standards, and a certification in Personal Training or a related field. Ideal candidates will have excellent organizational and communication skills, and a passion for growing fitness participation.

Qualifications

• 3+ years experience running fitness and racquetball programmes.
• Strong knowledge of fitness floor safety and personal training best practices.
• Proven ability to build participation through programming and community leadership.

Responsibilities

• Oversee and lead all fitness and racquetball programming.
• Manage fitness floor operations and personal training staff.
• Drive participation and retention through member engagement.

Skills

Fitness program management

Excellent communication

Organizational skills

Member service excellence

Education

Certification in Personal Training or Group Exercise

Degree in Exercise Science or a related field

Tools

Club management software

Job description

Glass Court Swim & Fitness is hiring a Full-Time Fitness and Racquetball Director to lead and grow our fitness and racquetball program and community.

Benefits

• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Fun team atmosphere
• Competitive pay
• Flexible hours
• Valuable work experience
• Increased social opportunities

Responsibilities

• Oversee and lead all fitness and racquetball programming: group fitness, personal training, leagues, ladders, tournaments, clinics, lessons, and special events.
• Manage fitness floor operations, personal training staff, and group exercise instructors.
• Drive participation and retention through member engagement, outreach, and community‑building across both fitness and racquetball.
• Manage court scheduling/reservations, group‑fitness class schedule, programming calendar, and utilisation targets.
• Recruit, hire, train, and coordinate all fitness instructors/personal trainers, racquetball pros, and event support staff.
• Partner with Membership Director on tours/trials and convert prospects into racquet and fitness participants and members.
• Maintain fitness area and court standards: cleanliness, safety checks, equipment maintenance, and reporting repair needs.
• Coordinate with facilities/vendors on court maintenance, lighting, HVAC comfort, fitness equipment repair/replacement, and repairs.
• Develop partnerships with local clubs, schools, corporate groups and promote group bookings/corporate wellness programs.
• Track KPIs: court utilisation, league participation, group‑fitness class attendance, personal training revenue, lesson revenue, event revenue, and retention.
• Support club‑wide service standards and handle member issues/service recovery.

*The company reserves the right to add or change duties at any time.

Qualifications

• 3+ years experience running fitness and racquetball programmes, leagues, or club operations (health club, private club, YMCA, etc.).
• Strong knowledge of fitness floor safety, personal training best practices, group exercise formats, racquetball rules, league formats, tournament operations, and player development.
• Proven ability to build participation through programming, communication, and community leadership.
• Current certification from a recognised organization (e.g. ACE, NASM, ACSM) in Personal Training or Group Exercise, or a degree in Exercise Science or a related field.
• Strong organisational skills (scheduling, calendars, coordination).
• Excellent member service, conflict resolution, and communication skills.

Preferred

• Experience managing a fitness department, including budgets and staff supervision.
• Teaching/coaching experience (private lessons, clinics, player development).
• Experience with club software for court reservations, class scheduling, and reporting (Jonas a plus).
• Event marketing experience (flyers, email, social, partnerships).
• Inclusive coaching experience (welcoming beginners, adaptive or neuro‑inclusive approaches).

What Success Looks Like

• Growing league, clinic, personal training, and group exercise participation month‑over‑month.
• High court utilisation and strong class attendance during peak hours + predictable programming calendar.
• Strong member satisfaction and retention within the racquet and fitness community.
• Smooth tournaments/events that drive excitement and referrals.