Fishery Observer Support & Engagement Liaison

A.I.S., Inc.; Dartmouth (MA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health and dental insurance

Vacation, sick and holiday benefits

Job summary

A.I.S., Inc. is seeking a Fishery Observer Support Liaison to support the Fisheries Research and Monitoring Department, primarily Northeast Fisheries programs.

The role focuses on improving retention, morale, engagement, and professional development for sea-going staff, with regular contact to connect employees with AIS resources and coordinate program initiatives. The position includes administrative support, timecard review, incentive tracking, and recruitment assistance, with travel to ports

Qualifications

• Bachelor's degree in a related field.
• Acceptable for entry-level administrative support.
• Must be available 40 hours per week (Mon - Friday).

Responsibilities

• Maintain regular contact with sea-going staff to understand morale, workload, employment challenges, and opportunities to improve the employee experience.
• Serve as a point of contact for employees and connect them with AIS resources.
• Conduct onboarding, retention, and exit interviews to identify factors affecting satisfaction, performance, and turnover.
• Develop and coordinate retention, engagement, resiliency, and community-building activities, including remote and in-person events.
• Travel periodically to ports, offices, and training locations to meet with field staff and better understand working conditions and concerns.
• Track retention, turnover, morale, performance, data quality, and other workforce trends and provide recommendations to Program Management.
• Administer and track spot bonuses, performance incentives, and other employee recognition programs.
• Work with Program Management to identify employees who may benefit from additional support, training, mentoring, or recognition.
• Identify and promote training, mentoring, cross-training, and career opportunities at AIS.
• Help identify high-performing employees for expanded responsibilities or advancement.
• Assist with recruiting, interviewing, and onboarding Observer and Monitor candidates.
• Provide feedback on candidate expectations and factors associated with successful hires and retention.
• Review and approve employee timecards as assigned and coordinate corrections before payroll deadlines.
• Follow up on missing receipts, expense documentation, and other outstanding administrative requirements.
• Maintain records related to retention, engagement, incentives, interviews, and professional development.
• Provide administrative support that allows coordinators to focus on scheduling, vessel coverage, logistics, and other operational responsibilities.
• Develop employee communications, surveys, presentations, and training materials.
• Participate in recruiting events, training sessions, employee meetings, and other program activities.
• Perform other related duties and ad-hoc assignments as directed.
• Maintain certifications.

Skills

Clerical duties

Administrative duties

Education

Bachelor's degree in a related field

Tools

Microsoft Excel

ADP WorkForce Now

Job description

A.I.S., Inc. is seeking a Fishery Observer Support Liaison to support the Fisheries Research and Monitoring Department, primarily Northeast Fisheries programs.

The role focuses on improving retention, morale, engagement, and professional development for sea-going staff, with regular contact to connect employees with AIS resources and coordinate program initiatives. The position includes administrative support, timecard review, incentive tracking, and recruitment assistance, with travel to ports