Fish Room Sales Associate

Thatpetplace; Lancaster (Lancaster County); Hybrid; USD 26,000 - 38,000; Full time

Job summary

That Fish Place – That Pet Place is seeking an Aquatic Livestock Salesperson who enjoys helping customers with their aquatic hobbies. You will assist customers in-store and by phone, answer questions, and bag livestock carefully to ensure healthy purchases.

You’ll maintain knowledge of fish species, support aquarium room care, and work as part of a friendly team. The role requires lifting up to 50 lbs and scheduling that includes evenings, weekends, and holidays.

Qualifications

• Strong communication with customers and team members.
• Comfortable handling aquatic animals of various species.
• Knowledge of fish species preferred; willingness to learn required.
• Dependable work ethic with punctuality and accountability.
• Ability to lift up to 50 lbs.

Responsibilities

• Assist customers in-store and over the phone with questions and livestock purchases.
• Unpack, acclimate, and bag aquatic livestock safely and accurately.
• Complete required paperwork, including mortality and usage sheets.
• Perform routine aquarium maintenance, such as cleaning tanks and filter bags.
• Develop and maintain knowledge of fish species to provide guidance.
• Remain flexible to assist in other departments as needed.
• Perform additional duties as assigned by the Aquatics Room Supervisor or Manager.

Skills

Customer service

Communication

Teamwork

Punctuality

Livestock handling

Species knowledge

Job description

At That Fish Place – That Pet Place, we’re passionate about people and pets. Our team is positive, eager to learn, team-oriented, and accountable, and we’re committed to helping customers care for their aquatic pets through excellent service and reliable expertise.

Job Description

The Aquatic Livestock Salesperson is responsible for assisting customers with their aquatic needs by answering questions, providing accurate advice, and carefully bagging livestock purchases. This role also supports the care and maintenance of our Aquatics Room systems to ensure a healthy and positive environment for both animals and customers.

Responsibilities:

• Assist customers in-store and over the phone with questions and livestock purchases
• Unpack, acclimate, and bag aquatic livestock safely and accurately
• Complete required paperwork, including mortality and usage sheets
• Perform routine aquarium maintenance, such as cleaning tanks and filter bags, while reporting concerns to supervisors
• Develop and maintain a strong knowledge of fish species to provide helpful guidance to customers
• Remain flexible to assist in other departments as needed
• Perform additional duties as assigned by the Aquatics Room Supervisor or Manager

Qualifications:

• Strong communication skills with customers and team members
• Comfortable handling aquatic animals of various species
• Knowledge of fish species preferred; willingness to learn required
• Dependable work ethic with punctuality and accountability
• Ability to lift up to 50 lbs.

Schedule:

Evening, weekend, and holiday availability required.