Aquatics Specialist: Fish Care & Customer Expert

Petland, Inc. (USA); Chillicothe (OH); On-site; USD 17,000 - 25,000; Full time

Job summary

Petland is seeking a Fish Specialist to support the Fish Department by caring for fish and habitats, ensuring customer safety, and delivering strong service and sales. The role emphasizes animal welfare, accurate records, and presentation of tanks.

Ideal candidates bring experience with POS systems, sales or customer service background, and a passion for fish. This on-site position offers a supportive team and opportunities in a pet-loving environment.

Qualifications

• Prefer six months to one-year related experience and/or training, or equivalent combination of education and experience
• Point-Of-Sale (POS) systems experience a plus
• Sales or customer service experience required

Responsibilities

• Ensures all fish and fish habitats are cared for in a manner that best ensures pet health and customer safety.
• Maintains a high level of animal husbandry through proper opening, daily, and closing procedures by following checklists and procedures.
• Maintains a high level of customer service and sales in the Fish Department through the use of the Petland Mission, 5-Step Sale and 4-Basic Needs sheets.
• Maintains a high standard of appearance and professionalism.
• Ensures that fish health is monitored, and proper records are maintained.
• Maintains a high level of presentation by properly decorating and maintaining the tanks.
• Conducts regular fish inventories and maintains accurate related documentation.
• Purchases and prices fish as needed using internal tools and resources.
• Performs other related duties as assigned by management.

Skills

Attention to Detail

Motivated

Teamwork

Communication

Selling Skills

Customer Service

Education

Six months to one year related experience

POS systems experience a plus

Sales or customer service experience required

Job description

Petland is seeking a Fish Specialist to support the Fish Department by caring for fish and habitats, ensuring customer safety, and delivering strong service and sales. The role emphasizes animal welfare, accurate records, and presentation of tanks.

Ideal candidates bring experience with POS systems, sales or customer service background, and a passion for fish. This on-site position offers a supportive team and opportunities in a pet-loving environment.