Fiscal Assistant for Westmoreland Manor

Westmoreland-County; Greensburg (Westmoreland County); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Benefits package

Retirement plan

Generous paid time off

Professional growth opportunities

Job summary

Westmoreland County is seeking an Accounts Receivable/Billing Clerk to maintain patient account records, bills, and payments within a healthcare setting. The role supports residents and families, ensures accuracy, and collaborates with departments to uphold compliance and timely financial processing.

Ideal candidates have a high school diploma and at least three years in accounts receivable, Medicare/Medicaid billing, and long-term care software such as Point Click Care and Navinet, with strong

Qualifications

• High school graduate or equivalent required.

Responsibilities

• Prepares bills for deaths and discharges, Medicare, Blue Cross, third party, self-pay, etc.
• Processes payments; marks receivables and bills; makes transfers for payments.
• Inputs data for monetary transfers.
• Prepares collection letters and other follow-up on past due bills.
• Maintains monthly, year-to-date, and other records.
• Prepares and maintains balance sheets; prepares monthly input, current and prior receivable sheets, etc.

Skills

Accounts receivable

Billing

Data entry

Excel

Word

Point Click Care

Navinet

Healthcare billing

Education

High school diploma or equivalent

Tools

Point Click Care

Navinet

Excel

Word

Job description

The purpose of this position is to maintain financial records of patient accounts, bills, payments, etc.

A career with Westmoreland County offers the opportunity to make a meaningful impact on the lives of our residents while serving one of Pennsylvania’s most vibrant and growing communities.

County employees enjoy a comprehensive benefits package, a competitive retirement plan, generous paid time off, and opportunities for professional growth and career advancement. We are committed to supporting our workforce through programs and resources that promote both personal and professional success.

Westmoreland County fosters a collaborative, inclusive, and supportive work environment where dedication, integrity, innovation, and public service are valued and recognized. With diverse career opportunities across numerous departments and unions, employees can build rewarding careers while contributing to the health, safety, and well-being of our community.

Join a team that is committed to excellence in public service and dedicated to making a positive difference every day. Westmoreland County is proud to attract and retain talented professionals who are passionate about serving others and helping shape the future of our region.

Follow the link below to learn more about all that Westmoreland County has to offer:

https://www.westmorelandcountypa.gov/2377/You-Belong-Here

ESSENTIAL FUNCTIONS OF JOB:

The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

1. Prepares bills for deaths and discharges, Medicare, Blue Cross, third party, self-pay, etc.
2. Processes payments; marks receivables and bills; makes transfers for payments.
3. Inputs data for monetary transfers.
4. Prepares collection letters and other follow-up on past due bills.
5. Maintains monthly, year-to-date, and other records.
6. Prepares and maintains balance sheets; prepares monthly input, current and prior receivable sheets, etc. and bills for non-receipt of income.
7. Checks all income received and makes monthly adjustments.
8. Monitors resources of self-pay residents; determines/forecasts eligibility for Medical Assistance and initiates required paperwork.
9. Monitors short-term residents; determines when medical assistance applications need to be done and initiates paperwork.
10. Provides information and assistance to residents’ families.
11. Makes bank deposits for personal money, income, and recreation.
12. Checks income posting for accuracy; inputs changes if necessary.
13. Checks census daily; maintains records.
14. Reviews new admission files for accuracy, Medical Assistance eligibility, assessment status, etc.
15. Maintains continuity of office in the absence of department head.
16. Treats all residents with dignity and respect. Promotes and protects all residents’ rights.
17. Establishes a culture of compliance by adhering to all facility policies and procedures.
18. Complies with standards of business conduct, as well as state/federal regulations and guidelines.
19. Follows appropriate safety and hygiene measures at all times to protect residents and oneself.
20. Maintains confidentiality of protected health information, including verbal, written, and electronic communications.
21. Participates in all life safety and emergency drills and trainings. Fulfills responsibilities as assigned during implementation or activation of the facility’s emergency plans.
22. Reports work-related injuries and illnesses immediately to supervisor.
23. Follows established infection control policies and procedures.
24. As a condition of employment, completes all assigned trainings and skills competencies.
25. Maintains work area(s) in a clean and properly arranged manner at all times.
26. Attends/completes annual and monthly in-services and trainings as required.

OTHER DUTIES OF JOB:

1. Works a flexible schedule in order to accommodate resident and family needs.
2. Promotes teamwork, mutual respect, and effective communication. Promotes positivity and active daily problem solving.
3. Ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public.
4. Must not pose a threat to the health and safety of other individuals in the work place.
5. Ability to work beyond normal working hours and on weekends and holidays when necessary.
6. Attends meetings, trainings, seminars as required.
7. Performs other tasks as necessary in the absence of other co-workers.
8. Reports noncompliance with policies, procedures, regulations, or breaches in confidentiality to appropriate personnel. Reports any retaliation or discrimination to HR or compliance officer.
9. Reports any allegations of abuse, neglect, misappropriation of property, exploitation, or mistreatment of residents to appropriate persons. Protects residents from abuse, and cooperates with all investigations.
10. Reports any occupational exposures to infectious materials and/or hazardous chemicals in accordance with facility policy.

SUPERVISION RECEIVED:

From the Chief Finance Officer, the Billing Supervisor, or designee.

SUPERVISION GIVEN:

None.

WORKING CONDITIONS:

1. Must be able to work effectively in a healthcare setting and office environment.
2. Works indoors, with adequate lighting, fluctuating temperatures and ventilation.
3. Subject to frequent interruptions.
4. Works within average exposures to noises, stress, dust and dirt.
5. Potential exposure to blood borne pathogens or communicable diseases.
6. Subject to exposure to infectious waste, diseases and/or conditions which may include Influenza, Coronavirus, Hepatitis B, Scabies (not an exhaustive list)
7. May be subject to hostile or emotional residents, family members, visitors or personnel.
8. May work beyond assigned working hours, including weekends and holidays, when necessary.

PHYSICAL/MENTAL CONDITIONS:

1. Must be able to move intermittently throughout the work day.
2. Ability to comprehend and interpret a variety of documents including admission files, daily census, income breakdowns and income exceptions, monthly balance sheets, bills, checks, policy and procedure manuals, etc.
3. Ability to prepare a variety of documents including admission, discharge, billing, and other records, etc. using prescribed format and conforming to all rules of punctuation, grammar, diction, and style.
4. Ability to use and interpret accounting and medical terminology.
5. Meets general health requirements according to facility policy, including medical and physical exams and checking immunity status to various infectious diseases.
6. Ability to bend, stoop, kneel, crouch, perform overhead lifting and perform other common physical movements as needed in the position. Must be able to move intermittently through facility throughout the workday. Ability to walk, stand, and sit as-needed throughout workday.
7. Must be able to pay close attention to detail and concentrate in a moderately stressful environment.
8. Ability to understand and actively encourage the Westmoreland Manor Code of Conduct and the Westmoreland County Code of Ethics.
9. Must possess the ability to record, convey and present information to the general public, explain ordinances and procedures and follow instruction.
10. Dexterity requirements range from fine manipulation of hands/fingers to coordinated movement of feet/legs/torso to carry out job duties.
11. Ability to perform basic arithmetic.
12. Ability to read, write, speak and understand the English language.
13. Must be a supportive team member, contribute to and be an example of team work.
14. Ability to assist in evacuation of residents during emergency situations.
15. Must be willing to undergo COVID testing as directed by CMS/CDC and/or PA DOH.
16. Ability to properly wear surgical mask, N95 and/or eye protection or PPE required for the duration of shift as directed by CMS/CDC and/or PA DOH.
17. Strong listening skills and ability to deal with conflict with professionalism and courtesy.
18. Basic computer skills, including ability to navigate electronic medical record systems, electronic learning platforms, and phone systems.
19. Positive interpersonal relationship skills, including with persons of all ages and cultures.

QUALIFICATIONS:

To do this job successfully, an individual must be able to perform each essential duty satisfactorily. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Minimum Training and Experience Required to Perform Essential Job Functions:

1. High school graduate or equivalent required.
2. Minimum 3 years’ experience in accounts receivable and collections involving resident accounting and bank reconciliations, and a minimum of three years’ experience working with health care insurance, involving investigations of underpaid and overpaid claims and doing appeals and interpretation of coverage & verification of copays & co-insurance.
3. Working knowledge of Medicare (Parts A & B), Medicaid, Managed Care, HMO’s/PPO’s and Patient Billing and regulations in a Long Term Care Setting
4. Working knowledge Medical Assistance regulations and billing.
5. Proficiency in Word, Excel and previous experience with Long Term Care software (Point Click Care, Navinet).

Mathematical Requirements:

1. Ability to add, subtract, multiply, divide, and calculate decimals and percents.

Language Ability & Interpersonal Communication:

1. Ability to record and deliver information, and follow instructions.
2. Ability to communicate effectively with other staff, residents, and the general public verbally and in writing.
3. Must be able to speak and understand the English language and to follow oral and written instruction.
4. Must possess the ability to function independently, have flexibility and the ability to work effectively with the general public and co-workers.
5. Must possess effective interpersonal and communication skills.
6. Must possess the technical knowledge to operate a computer at an intermediate skill level and use other office equipment to perform job duties.
7. Must possess the ability to make independent decisions when circumstances warrant such action.
8. Must possess the ability to follow instruction and complete required forms and documentation without error.

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