First-Year Experience Program Leader

University of the District of Columbia; Washington (District of Columbia); On-site; USD 36,000 - 59,000; Full time

Job summary

The University of the District of Columbia seeks a Program Coordinator to oversee the First-Year Experience program. Under the supervision of the Director of Academic Excellence and Retention, this role will plan, organize, coordinate, and review the services, activities, and operations of the FYE program to promote first-year and transfer student acclimation and integration into the University.

The Program Coordinator will implement components of New Student Orientation, Welcome Week, and

Qualifications

• Bachelor's degree from an accredited institution.
• Experience developing and supporting program activities.
• Knowledge of methods used to collect, analyze, and assemble pertinent facts; evaluate, arrange, and present responses; and to review written reports and prepare summaries to facilitate program operations.
• Ability to communicate effectively with individuals of diverse cultural backgrounds.
• Excellent customer service skills.
• Demonstrable evidence of the ability to work effectively and collaboratively with faculty, staff, administrators, and a diverse student population.
• Proficient in computer software applications, including Microsoft Office, and other related software packages.

Responsibilities

• Coordinate, implement, and evaluate all components of the First-Year Experience Program including, but not limited to, Registration Day, New Student Orientation, New Student Welcome Week.
• Participates in development and implementation of goals, objectives, policies, and priorities for the FYE program.
• Collaborates with faculty, staff, academic coaches/advisors in creating program, support activities and expanding student opportunities.
• Provide supervision for the Peer Advisor program.
• Develop yearly calendar of events, workshops, and other schedules related to activities and services; review, update, and inform others of essential timelines; coordinate assigned activities; ensure timely completion of work.
• Assist with developing, coordinating, and implementing other programs, special projects, activities, and events assigned to the department.
• Develops program strategies, reviews, and evaluates informal co-curricular activities/programs for quality performance.
• Monitor, maintain, and participate in the administration of assigned budget; make recommendations regarding allocation of resources and expenditure of funds.
• Researches and provides continuous up-to-date information on best practices for new and incoming students.
• Confers with management and conducts surveys to identify training needs based on projected production processes, changes, and other factors.
• Serves and provides support in a leadership/managerial capacity in the Student Success Center as needed.
• Identifies and attends professional development opportunities.
• Perform related duties and responsibilities as required.

Skills

Communication

Customer service

Collaboration

Program development

Education

Bachelor's degree

Tools

Microsoft Office

Job description

The University of the District of Columbia seeks a Program Coordinator to oversee the First-Year Experience program. Under the supervision of the Director of Academic Excellence and Retention, this role will plan, organize, coordinate, and review the services, activities, and operations of the FYE program to promote first-year and transfer student acclimation and integration into the University.

The Program Coordinator will implement components of New Student Orientation, Welcome Week, and