First-Time Homebuyer Mortgage Underwriter

Acts Housing; Milwaukee (WI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

401(k)

Job summary

Acts Housing in Milwaukee, WI is seeking a customer-focused mortgage professional to own the homeownership journey from pre-approval through closing. You will guide borrowers, coordinate conditions, appraisals, and closings while leveraging community-focused lending solutions to help families achieve sustainable homeownership.

The role requires 3+ years in underwriting/processing/loan origination, strong regulatory knowledge, and experience with loan origination software and CRM systems.

Qualifications

• 3+ years of mortgage underwriting, processing, loan origination, or lending experience.
• Experience reviewing loan files with understanding of mortgage compliance and lending documentation.
• Experience with loan origination and/or underwriting software.
• Strong customer service and relationship-building skills.
• Excellent organization and attention to detail.
• Ability to manage multiple priorities and deadlines.

Responsibilities

• Support and manage the loan origination process from application and preapproval through underwriting and closing.
• Process residential mortgage loans and collect required documentation.
• Guide borrowers through the lending process and provide ongoing communication.
• Manage loan conditions, appraisals, title work, and insurance requirements.
• Coordinate and facilitate loan closings.
• Maintain accurate records within CRM and loan origination systems.
• Partner with homebuyer counselors, realtors, and community partners.
• Ensure loan files, disclosures, underwriting decisions, and borrower communications comply with all applicable federal and state lending regulations and organizational policies.

Skills

Mortgage underwriting

Loan origination

Regulatory compliance

Customer service

Organization

Attention to detail

Driver's license

Tools

CRM systems

Loan origination software

Job description

Acts Housing in Milwaukee, WI is seeking a customer-focused mortgage professional to own the homeownership journey from pre-approval through closing. You will guide borrowers, coordinate conditions, appraisals, and closings while leveraging community-focused lending solutions to help families achieve sustainable homeownership.

The role requires 3+ years in underwriting/processing/loan origination, strong regulatory knowledge, and experience with loan origination software and CRM systems.