First-Shift QA Technician: Food Safety & Labeling

CTI Foods, LLC; Saginaw (TX); On-site; USD 15,000 - 25,000; Full time

Job summary

CTI Foods is seeking a detail-oriented professional for 1st shift (5am-3pm) to support labeling, food safety programs, and customer complaint follow-up. The role emphasizes accurate documentation, GFSI/HACCP familiarity, and effective communication.

The position involves handling non-conforming products, maintaining label requirements, and supporting development tasks as needed. Strong organizational and multitasking abilities are essential.

Qualifications

• Excellent customer service skills.
• Strong communication/training skills.
• HACCP and PCQI certified preferred.
• Understanding of GFSI standard preferred.
• Knowledge of necessary administrative duties to maintain and organize records, reports, or other information.
• Computer literate in Office programs.
• Self-Starter, able to work independently.
• Ability to multi-task.
• Problem solving skills.
• Skilled in presenting information or ideas concisely, accurately, and clearly verbally and in writing.
• Skilled in analyzing and documenting simple and complex business processes.
• Skilled in communication with a focus on listening and influencing skills.
• Ability to exercises appropriate judgment in decision-making and problem solving; seeks help promptly as necessary.

Responsibilities

• Hold and Release Program-Responsible for ensuring all non-conforming products are placed on hold until disposition has been determined.
• GFSI Compliance-Update and maintain GFSI compliance documents/records to facilitate the annual review process.
• Label Development and Creation-Maintain training and understanding of label requirements to perform functions when primary employee is not available.
• Food Safety Program and Systems-HAACP (or PC for FDA Plants) plan development, maintenance and reassessment is primary directive of this role.
• Customer complaint follow-up-Communicate as needed with customers for additional information for complaint investigation process.
• Any other duties as assigned.

Skills

Customer service

Communication

HACCP/PCQI

GFSI knowledge

Documentation/records

Office software

Self-starter

Time management

Problem solving

Clear writing

Process documentation

Tools

Office software

Job description

CTI Foods is seeking a detail-oriented professional for 1st shift (5am-3pm) to support labeling, food safety programs, and customer complaint follow-up. The role emphasizes accurate documentation, GFSI/HACCP familiarity, and effective communication.

The position involves handling non-conforming products, maintaining label requirements, and supporting development tasks as needed. Strong organizational and multitasking abilities are essential.