First-Shift Fulfillment Lead & Quality Coach

Serigraph; West Bend (WI); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive wages with shift premiums

Access to earned wages before payday

Paid time off and 10 paid holidays

Free onsite healthcare and telemedicine

Full benefits package

401(k) eligibility on day one

Free onsite fitness facility

Job summary

Serigraph in West Bend, Wisconsin is seeking a Fulfillment Specialist to manage order execution and ensure quality fulfillment operations. Responsibilities include leading line operations, conducting quality audits, and mentoring teammates in a fast-paced environment. Ideal candidates will have a high school diploma, strong communication and multitasking skills, and basic proficiency in Microsoft Office tools. Join a company that values accountability, continuous improvement, and a sustainability focus while enjoying competitive wages and comprehensive benefits.

Qualifications

• Strong communication and troubleshooting skills.
• Ability to train and mentor peers despite not having a supervisory title.
• Organized and able to multitask.
• Knowledge of safety, housekeeping, and PPE practices.

Responsibilities

• Lead line operations to set up production lines.
• Direct and motivate Fulfillment Associates and temp staff.
• Conduct in-process audits and enforce quality standards.
• Verify and report labor data and track efficiency metrics.
• Perform packing, counting, labeling, and shrink wrapping.

Skills

Communication skills

Troubleshooting skills

Leadership mindset

Organizational skills

Multitasking

Proficiency in Microsoft Word

Proficiency in Microsoft Excel

Basic math skills

Education

High school diploma or equivalent

Tools

EZPOP system

Hydra

Job description

Serigraph in West Bend, Wisconsin is seeking a Fulfillment Specialist to manage order execution and ensure quality fulfillment operations. Responsibilities include leading line operations, conducting quality audits, and mentoring teammates in a fast-paced environment. Ideal candidates will have a high school diploma, strong communication and multitasking skills, and basic proficiency in Microsoft Office tools. Join a company that values accountability, continuous improvement, and a sustainability focus while enjoying competitive wages and comprehensive benefits.