First-Line Supervisors of Retail Sales Workers

Course Advisor, Inc.; United States; On-site; USD 25,720 - 69,290; Full time

Job summary

Course Advisor is seeking Retail Sales Supervisors to coordinate activities within retail establishments. Responsibilities include supervising staff, managing budgets and purchasing, and providing excellent customer service. The role demands strong critical thinking and service orientation. Successful candidates will work in a dynamic environment with opportunities to grow in the retail sector. With an average annual salary ranging between $25,720 and $69,290, this position offers significant potential for career advancement.

Qualifications

• Supervise and train retail sales workers.
• Manage scheduling, purchasing, and budgeting.
• Ensure merchandise is correctly priced and displayed.

Responsibilities

• Assign duties and manage work schedules.
• Provide customer service and handle inquiries.
• Plan and coordinate advertising and promotions.

Skills

Active Listening

Service Orientation

Speaking

Coordination

Critical Thinking

Monitoring

Tools

Microsoft Excel

Microsoft Word

SAP

Microsoft PowerPoint

Data entry software

Job description

What Do Retail Sales Supervisors Do?

Retail Sales Supervisor Example: Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.

Life As a Retail Sales Supervisor

• Assign employees to specific duties.
• Plan and prepare work schedules and keep records of employees’ work schedules and time cards.
• Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
• Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
• Plan and coordinate advertising campaigns and sales promotions and prepare merchandise displays and advertising copy.
• Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.

What Every Retail Sales Supervisor Should Know

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Service Orientation: Actively looking for ways to help people.

Speaking: Talking to others to convey information effectively.

Coordination: Adjusting actions in relation to others’ actions.

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Types of Retail Sales Supervisor

• Auto Rental Supervisor
• Shift Manager
• Post Exchange Manager (PX Manager)
• Car Rental Manager
• Retail Shift Supervisor

Job Opportunities for Retail Sales Supervisors

There were about 1,532,400 jobs for Retail Sales Supervisor in 2016 (in the United States). New jobs are being produced at a rate of 3.8% which is below the national average. The Bureau of Labor Statistics predicts 57,700 new jobs for Retail Sales Supervisor by 2026. There will be an estimated 168,500 positions for Retail Sales Supervisor per year.

The states with the most job growth for Retail Sales Supervisor are Nevada, Utah, and Colorado. Watch out if you plan on working in Maine, Vermont, or Alaska. These states have the worst job growth for this type of profession.

How Much Does a Retail Sales Supervisor Make?

The average yearly salary of a Retail Sales Supervisor ranges between $25,720 and $69,290.

Retail Sales Supervisors who work in Rhode Island, Connecticut, or New Jersey, make the highest salaries.

Tools & Technologies Used by Retail Sales Supervisors

Below is a list of the types of tools and technologies that Retail Sales Supervisors may use on a daily basis:

• Microsoft Excel
• Microsoft Word
• Microsoft Office
• Microsoft PowerPoint
• Microsoft Outlook
• Microsoft Access
• Data entry software
• SAP
• Microsoft Windows
• Microsoft Project
• Adobe Systems Adobe Acrobat
• Microsoft Visio
• Microsoft SharePoint
• Adobe Systems Adobe Photoshop
• SAS
• Microsoft Dynamics
• Facebook
• IBM Notes
• Microsoft Publisher
• Google Docs

How to Become a Retail Sales Supervisor

Education needed to be a Retail Sales Supervisor:

Who Employs Retail Sales Supervisors?

Below are examples of industries where Retail Sales Supervisors work: