First Impressions & Hospitality Manager

Paramount Group; Chicago (IL); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(K) after 1 year of employment

Paid time off and sick leave

Daily meal provided

Free parking

Snack and beverage bar

Job summary

Paramount Group in Chicago seeks a full-time First Impressions & Facilities Manager to keep our headquarters clean, safe, and guest-ready. You will handle repairs, painting, plant care, cleaning, catering coordination, and vendor management.

Reporting to our VP of Operations, this hands-on role requires practical problem-solving, strong organization, and the ability to supervise a cleaning team and support our events. Hours Tue–Sat 8:00am–5:30pm; salary $60,000–$65,000 per year plus benefits.

Qualifications

• Detail‑oriented with the ability to notice and correct problems others overlook.
• Mechanically skilled with working knowledge of building systems and repair tools.
• Highly organized with logs, checklists, and schedules.
• Clear, friendly communicator able to interact with guests, vendors and staff.
• Self‑starter who manages time well and solves problems efficiently.
• Comfortable leading a team and ensuring smooth facility operations.
• Ability to lift a minimum of 20 lbs and stand/move for extended periods.
• Valid driver's license required.

Responsibilities

• Walk the building daily to ensure standards and prior work are up to par.
• Identify and fix imperfections, touch‑ups, and lighting issues before guests arrive.
• Maintain plants, planters, and patio furniture; assist on‑site greenhouse projects.
• Keep walkways and outdoor spaces clean and safe; prepare for weather changes.
• Meet with cleaning team daily at 5pm and delegate tasks.
• Maintain catering storerooms and coordinate inventory and reorders.
• Perform routine maintenance and repairs; patching, tightening, bulb changes.
• Schedule inspections and coordinate with outside vendors.
• Ensure locks and security measures are functional; check fire extinguisher dates.
• Collaborate on facilities budget and assist with event pack‑outs.
• Support warehouse on busy days and participate in monthly inventory.
• Tackle special projects for company leadership as assigned.

Skills

Detail‑oriented

Mechanical skills

Highly organized

Clear communicator

Self-starter

Team leadership

Physical ability

Valid driver's license

Job description

Description

The Paramount Group is hiring a full-time First Impressions & Facilities Manager to keep our headquarters clean, safe, and guest-ready. Reporting to our VP of Operations or Senior Operations Manager, we’re looking for a hands‑on, practical person who takes pride in keeping our building beautiful, functional, welcoming, and well organized. This person will handle basic repairs and painting, plant care, cleaning and tidying, organizing catering and event equipment, coordinating occasional outside vendors, and generally notice and take care of the little things that make a space feel great.

Requirements

• Walk the building each day, including offices, private dining rooms, event spaces, patio, and grounds, to make sure everything is set to our standards and the previous evening's work is up to par
• Catch imperfections before guests do: scuffs, paint touch-ups, loose fixtures, burned‑out bulbs, lighting settings, and candles in our private rooms
• Keep our plants, planters, and patio furniture thriving, and lend a hand in our on‑site greenhouse when projects come up
• Keep walkways, curbs, and outdoor spaces clean and safe, placing anti‑slip mats and preparing the building for changing weather
• Meet with cleaning team daily at 5pm and delegate cleaning and maintenance tasks, and assign or complete maintenance orders
• Keep our catering storerooms clean, organized, and securely locked; touch up inventory with paint, flag repairs, and communicate when items need to be reordered
• Perform routine maintenance and make repairs as needed, from patching drywall and tightening hardware to swapping filters and changing bulbs
• Schedule routine inspections and emergency repairs with outside vendors
• Verify that locks and workplace security measures are in working order
• Check fire extinguisher dates and arrange service before they expire
• Meet with our pest control representative and share operational feedback with department heads
• Keep logs, checklists, and maintenance schedules, and report on maintenance, repairs, safety, and other occurrences to leadership and relevant team members
• Collaborate with upper management on the facilities budget
• Support our warehouse team on busy days with organization, inventory, and full‑service event pack‑outs
• Participate in monthly inventory as assigned
• Take on special projects for company leadership, as assigned

Skills and qualifications:

• Detail‑oriented: you notice and correct problems others overlook
• Mechanically skilled, with working knowledge of plumbing, HVAC, and other building systems, and proficiency with repair tools and techniques
• Highly organized, with a system for logs, checklists, and maintenance schedules
• A clear, friendly communicator who can talk with everyone from guests and vendors to team members at every level
• A self‑starter who manages time well, prioritizes calmly, and solves problems efficiently without needing someone over your shoulder
• Comfortable leading a team, and committed to keeping the facility working well
• Ability to lift a minimum of 20 lbs. and to stand and move for extended periods while working on projects
• Ability to drive with a valid drivers license

Hours:

Tuesday through Saturdays approx. 8:00am to 5:30 pm , Sundays/Mondays – as needed

Compensation:

• This is a full‑time, salary exempt at $60,000-$65,000/yr approx. 45-50 hours per week, depending on experience
• Health, dental, and vision insurance
• 401(K) after 1 year of employment
• Paid time off and sick leave
• Daily meal provided
• Free parking
• Snack and beverage bar