First-Class Guest Server — Upsell & Delight

Paradies Lagardère; Palm Springs (CA); On-site; USD 22,000 - 26,000; Full time

Job summary

Paradies Lagardère in Palm Springs is seeking a Server to greet guests, present menus, answer questions, and upsell our brand. You will help create a memorable dining experience with friendly, efficient service.

Responsibilities include handling POS transactions, maintaining a clean workspace, and collaborating with cooks and staff to ensure guest satisfaction. This role emphasizes a positive attitude, reliability, and adherence to service standards.

Qualifications

• Must have a passion for the guest!
• Must smile often!
• Exceed First Class Service standards with every guest, business partner, and peers.
• Present the menu, answer questions, and make suggestions regarding food and service.
• Maintain professional grooming and uniform guidelines, including slip resistant shoes.
• Know all specials and menu items, including desserts and beverages.
• Build guest loyalty and upsell through available training materials.
• Responds appropriately to guest concerns and maintain a positive attitude under pressure.

Responsibilities

• Greet guests promptly and present the menu, answering questions and making suggestions.
• Engage with guests in a friendly, professional manner and create a lasting first and last impression.
• Process all POS transactions quickly and accurately following procedures.
• Maintain a clean, organized work area and assist with seating, answering phones, stock work, and cleanup.

Skills

Guest service

Upselling

Cash handling

Team player

Tools

POS system

Job description

Paradies Lagardère in Palm Springs is seeking a Server to greet guests, present menus, answer questions, and upsell our brand. You will help create a memorable dining experience with friendly, efficient service.

Responsibilities include handling POS transactions, maintaining a clean workspace, and collaborating with cooks and staff to ensure guest satisfaction. This role emphasizes a positive attitude, reliability, and adherence to service standards.