First Article Associate 1 - NPI Technician (Phoenix)

Arrow Electronics; Phoenix (AZ); On-site; USD 35,817 - 38,572; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k with Matching

Paid Time Off

HSA/HRA Options

Growth Opportunities

Tuition Reimbursement

Disability Insurance

Climate controlled environment

Break room facilities

Job summary

Arrow Electronics in Phoenix is seeking a First Article Associate (New Product Introduction Technician) to support our customers' new product needs in an all-in-office role, Monday–Friday. Under engineer guidance, you will develop first articles for firmware, manage CSR activity, and act as an account manager for key customers, including order entry and tracking.

You will also create production-ready documentation and setup criteria from technical data, ensure quality compliance, and provide

Qualifications

• Requires a 2-year degree with 2–4 years of experience or a high school diploma with equivalent experience.
• Experience with first article development or firmware is a plus.
• Strong attention to detail and ability to work under supervision.

Responsibilities

• Supports key customers by tracking requirements and aligning internal processes to CSR.
• Acts as account manager for key accounts including order entry and tracking.
• Develops products and documentation per customer specs with data-driven setup criteria.
• Ensures quality compliance in daily duties.
• Creates detailed work instructions from first article builds with photos.
• Supports production floor during pilot runs.

Skills

First Article Development

Account Management

Customer Coordination

Documentation

Education

Associate degree or equivalent

High School Diploma

Job description

Arrow Electronics in Phoenix is seeking a First Article Associate (New Product Introduction Technician) to support our customers' new product needs in an all-in-office role, Monday–Friday. Under engineer guidance, you will develop first articles for firmware, manage CSR activity, and act as an account manager for key customers, including order entry and tracking.

You will also create production-ready documentation and setup criteria from technical data, ensure quality compliance, and provide