Fireplace Installation Technician

Dealers Wholesale; Indianapolis, Northern (IN, KY); Hybrid; USD 70,000 - 85,000; Full time

Benefits offered by this job

Benefits plans eligible first of the月?

Job summary

Dealers Wholesale in Indianapolis seeks a Fireplace Installation Technician to load/unload and install fireplaces for customers, ensuring excellent condition and premier service. The role includes training installation assistants, interpreting manuals, and upholding company values like Own It and Find a Way.

The job emphasizes safety on job sites, teamwork, and strong communication with customers. A valid driver’s license and clean driving record are required; experience in construction and

Qualifications

• 2+ years of construction or building trades experience.
• Ability to read, write, speak, and understand English.
• Ability to read a tape measure.
• Ability to operate hand power tools.
• Comfort with heights including standing on rooftops and climbing 40-foot ladders.
• Excellent communication and customer service skills.
• At least 3 years of driving experience, a clean driving record and valid driver's license.
• The ability to regularly lift, push, and pull heavy materials without assistance.
• Residential Fireplace installation or service experience (preferred).

Responsibilities

• Load and inspect all products to be installed for the day.
• Review all paperwork before leaving warehouse.
• Ensure absolute customer satisfaction by facilitating operational cooperation and direction within the division.
• Always drive safely when in company vehicle and abide by company hands-free cellular equipment policy.
• Follow all company policies regarding driver safety and distracted driving.
• Inspect Jobsite for safety.
• Safely bring all products necessary for installation and/or service into area where work will be completed.
• Follow all standard work for installation and/or service of fireplaces.
• Complete all work for each job while still on site. Take appropriate photographs as outlined in standard work procedures.
• Once day’s work is completed, return to warehouse.
• Turn in paperwork to Field Service Manager to review.
• Ability to perform comfortably in a fast-paced, deadline-oriented work environment.
• Ability to work as a team member, training others, as well as independently.
• Uphold high value for customer service relationships.
• Exemplify Integrity, Passion, Professionalism.

Skills

Construction experience

English language

Tape measure

Power tools

Working at height

Customer service

Driver's license

Heavy lifting

Job description

Job Summary

This role’s mission is to accurately and carefully load/unload and install products for customers in excellent condition. These products include production build fireplaces, as well as custom built fireplaces. This role provides premier customer service and always treats all customers in a courteous, respectful manner. In addition, this role will train other installation assistants in all aspects of installing, paperwork completion, communication, product knowledge, and fireplace install manual interpretation. This role is expected to exhibit the core values of the company - to Own It, Work as One Team, Find a Way, and Play to Win.

Responsibilities

• Load and inspect all products to be installed for the day.
• Review all paperwork before leaving warehouse.
• Ensure absolute customer satisfaction by facilitating operational cooperation and direction within the division.
• Always drive safely when in company vehicle and abide by company hands-free cellular equipment policy.
• Follow all company policies regarding driver safety and distracted driving.
• Inspect Jobsite for safety.
• Safely bring all products necessary for installation and/or service into area where work will be completed.
• Follow all standard work for installation and/or service of fireplaces.
• Complete all work for each job while still on site. Take appropriate photographs as outlined in standard work procedures.
• Once day’s work is completed, return to warehouse.
• Turn in paperwork to Field Service Manager to review.
• Ability to perform comfortably in a fast-paced, deadline-oriented work environment.
• Ability to work as a team member, training others, as well as independently.
• Uphold high value for customer service relationships.
• Exemplify Integrity, Passion, Professionalism.

Required Experience/Skills

• 2+ years of construction or building trades experience
• Ability to read, write, speak, and understand English
• Ability to read a tape measure
• Ability to operate hand power tools
• Comfort with heights including standing on rooftops and climbing 40-foot ladders
• Excellent communication and customer service skills
• At least 3 years of driving experience, a clean driving record and valid driver's license
• The ability to regularly lift, push, and pull heavy materials without assistance

Preferred Experience/Skills

• Residential Fireplace installation or service experience

Total Rewards

• Piece rate compensation structure: ability to make $70-85,000/ annually
• Benefits plans eligible first of the month following date of hire

Safety Assessment/Typical Working Conditions

The work environment for a Fireplace Installation Technician is generally outdoors on jobsites, in commercial construction settings or exposed to the elements such as heat, cold, sunlight, darkness, wind, rain, lightning, snow and dust. The noise level in the work environment is usually moderate to high.