Fireplace Field Technician (Service and Install)

Fireside Hearth & Home; Wilmington (NC); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k match

Profit Sharing

Stock Purchase Plan

Paid Time Off

Paid Holidays

Tuition Assistance

Job summary

Fireside Hearth & Home in Wilmington, NC seeks a Fireplace Installer to provide professional in-home installation of fireplaces, inserts, stoves, and facings. You will work with an experienced installer to learn on the job and ensure safe, high-quality installations.

You’ll maintain knowledge of products, collaborate with sales and field operations, and enjoy competitive compensation with benefits including health insurance, 401(k) matching, profit sharing, paid time off, and tuition assistance.

Qualifications

• No experience required to install fireplaces – train on the job with an experienced installer.
• Candidates must be able to lift 50+ lbs and have good customer service skills.
• HVAC experience is a plus; must have a valid driver’s license and meet driving standards.

Responsibilities

• Service and install fireplaces with attention to quality and safety standards.
• Maintain knowledge of fireplaces, stoves, and related products; stay updated on manufacturer changes.
• Communicate with sales staff and field operations to ensure installations meet quality standards.

Skills

Hand tools

Power tools

Customer service

Mechanical aptitude

Valid driver’s license

Tablet/Computer experience

Education

High School Diploma or equivalent

Tools

Tablet/Computer experience

Job description

Position at Fireside

Description

Fireside Hearth and Home (FHH) is looking to add a Fireplace Installer in Wilmington NC. Fireside Hearth & Home is the world’s largest and leading fireplace installing distributor and retail dealer in North America and a subsidiary of Hearth & Home Technologies – the largest manufacturer of fireplace products and an HNI Corporation operating company. Fireside is a team of 400+ hearth experts located across 6 regions, 12 states and 29 branches across the USA. Check us out at www.fireside.com. We are currently seeking a Fireplace Installer to provide professional in-home installation of fireplaces, inserts, stoves, and facings.

Responsibilities

• Service and Install fireplaces with close attention to quality and safety standards.
• Maintain working knowledge of all fireplaces, stove, and related home products along with any manufacturer’s changes.
• Communicate with sales staff (outside and inside) and field operations to ensure that installation is completed and meets quality standards.

Qualifications

• No experience installing fireplaces required – you will work with an experienced installer to learn on the job.
• Candidates must have experience working with hand and power tools, be mechanically inclined, and possess excellent customer service skills.
• HVAC experience a plus.
• Candidates must be able to lift 50+ lbs.
• High School Diploma or equivalent.
• You must be 18 years of age, have a valid driver's license and meet our driving standards.
• Tablet/Computer experience.

What is in it for you?

• Competitive compensation with opportunities for growth
• Medical, Dental, Vision Insurance
• 401k match
• Cash Profit Sharing (after one year of employment)
• Discounted Stock Purchase Plan
• Paid Time Off
• Paid Holidays
• Tuition Assistance
• This position offers an opportunity for new experiences, development, and future career opportunities within HNI Corporation

About Working For Hearth & Home Technologies

Hearth & Home Technologies is a part of the Residential Building Products segment of HNI Corporation (NYSE: HNI). We are the world’s leading manufacturer and marketer of health products, which include a full array of gas, electric, wood, and pellet-burning fireplaces, inserts, stoves, facing and accessories.

Since 1951, Fireside Hearth & Home has been making the fireplace selection and installation process easy by offering the best sales and service experience possible. We are fireplace experts focused on the latest trends, technologies, and brands to offer you the best solutions.

In addition to your salary, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision Insurance, Health Savings Account, Disability Benefits, Life Insurance, Paid Time Off and Holidays, and Retirement Benefits). Hearth & Home Technologies benefits are subject to eligibility requirements.

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 952-985-6000 or via email at [email protected].

The Company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law.