Firearms Vault Lead - Customer Service & Compliance

Lucid Hearing, LLC; Havre (MT); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive wage

401(k) option

Health savings accounts

Paid holidays

Employee discount

Job summary

North 40 Outfitters in Havre, MT is seeking a Full-Time Firearms Vault Administrator to join our team. You will provide outstanding customer service, drive sales, stock and merchandise, and lead a team while safeguarding assets.

This full-time role requires flexible shifts Mon-Sat 7 am–7 pm and Sunday 9 am–5 pm, with weekends/holidays possible based on business needs. Experience with firearms, 4473 forms, and retail environment a plus.

Qualifications

• Willingness to share credit and work in a team environment.
• Ability to take initiative, embrace change, and learn new things.
• Depen dable with strong performance expectations.
• Ability to work independently or in a group.
• Commitment to providing phenomenal customer service.
• Good communication skills for regular engagement with customers.
• Ability to multitask and prioritize.
• Work in a fast-paced environment while staying detail-oriented.
• Must be 21+ to work around firearms.
• Knowledge of 4473 forms preferred.
• Administrative background or computer knowledge is ideal.
• Regular audits of 4473 and related records.
• Adherence to local, state, and federal guidelines for firearms handling.
• Knowledge of sporting goods, firearms, scopes, ammo, and accessories.
• Previous merchandising experience is helpful.
• Ability to educate customers on North 40 brands.
• Leadership and team motivation skills.
• Sales, merchandising, and computer skills are a plus.
• Willingness to lead by example.
• Physical ability to lift 0-25 lbs continuously, 25-45 lbs frequently, 45-65 lbs occasionally; team lifts over 65 lbs.

Responsibilities

• Provide outstanding customer service and drive sales.
• Stock and merchandise the firearms department.
• Maintain a clean and organized department.
• Lead and develop a successful team.
• Safeguard company assets and ensure compliance with guidelines.

Skills

Customer service

Team leadership

Merchandising

Attention to detail

Communication

Multi-tasking

Sales experience

Tools

Point of Sale (POS) systems

Inventory management

Job description

North 40 Outfitters in Havre, MT is seeking a Full-Time Firearms Vault Administrator to join our team. You will provide outstanding customer service, drive sales, stock and merchandise, and lead a team while safeguarding assets.

This full-time role requires flexible shifts Mon-Sat 7 am–7 pm and Sunday 9 am–5 pm, with weekends/holidays possible based on business needs. Experience with firearms, 4473 forms, and retail environment a plus.