Firearms Technical Sales Specialist

Silencer Central; Sioux Falls (SD); On-site; USD 26,139 - 37,229; Full time

Benefits offered by this job

Profit Sharing

PTO

Company Paid Holidays

Health insurance

Dental insurance

Vision insurance

LTD and STD insurance

Company Paid Life Insurance

401(k) with company match

Employee Discount Program

Job summary

Silencer Central, one of America’s fastest-growing companies known for compliance and education in firearm sound suppression, is seeking a Technical Product Specialist (TPS). This role blends technical product knowledge with needs-based sales, mainly over the phone, to guide suppressor selections and related services.

You will engage customers, answer technical questions, and recommend solutions while maintaining exceptional service.

Qualifications

• High school diploma or equivalent required; technical degree/certification preferred.
• 2+ years in a sales role, preferably within firearms industry, with proven ability to meet targets.
• Strong knowledge of firearms, suppressors, and accessories; barrel threading experience a plus. ERP/CRM proficiency.
• Excellent communication and collaboration skills; ability to work independently while contributing to team goals.

Responsibilities

• Take inbound sales and technical calls, actively listening to understand customer needs.
• Provide tailored product recommendations that solve customer problems and align with the customer’s use.
• Guide customers through suppressor selection, accessories, and services with a consultative approach.
• Meet or exceed sales targets while maintaining a customer-first mindset.
• Coordinate with warranty and service teams to ensure timely resolutions.

Skills

Sales experience

Technical aptitude

Firearms knowledge

Education

High school diploma

Tools

ERP/CRM systems

Job description

Silencer Central, one of America’s fastest-growing companies known for compliance and education in firearm sound suppression, is seeking a Technical Product Specialist (TPS). This role blends technical product knowledge with needs-based sales, mainly over the phone, to guide suppressor selections and related services.

You will engage customers, answer technical questions, and recommend solutions while maintaining exceptional service.