Firearms Sales Specialist — Customer Service & Compliance

Rural King; Vernon (CT); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision insurance

Paid time off and holidays

401(k) with company match

Associate discounts

Training and development

Job summary

Rural King seeks a Firearms Sales Associate to deliver knowledgeable customer service while assisting customers with firearms, ammunition, accessories, and related products.

You will greet customers, provide product recommendations, process sales and documentation through the POS system, and engage in store promotions and safety practices.

The role requires firearms knowledge, compliance with regulations, and a strong focus on safety and accuracy in every transaction.

Qualifications

• High school diploma or equivalent.
• Previous firearms sales, sporting goods, retail, or related experience preferred.
• Knowledge of firearms, ammunition, accessories, safety practices, and applicable laws and regulations.

Responsibilities

• Greet customers and identify needs, preferences, and budget.
• Provide knowledgeable, unbiased product information and recommendations.
• Assist customers with firearms, ammunition, accessories, and related products.
• Process sales, special orders, returns, payments, and required documentation accurately through the POS system.
• Support sales through promotions, upselling, cross-selling, and loyalty program awareness.
• Follow all federal, state, and local laws and regulations related to firearms sales and transfers.
• Follow the Firearms SOP and complete required compliance training.
• Maintain accurate records and protect confidential customer information.
• Promote safe and responsible practices and escalate compliance concerns to leadership.
• Maintain clean, organized, accurately priced, and visually appealing firearms displays.
• Support inventory accuracy, signage, zoning, and sales floor presentation.
• Stay current on firearms products, industry developments, and company training.
• Participate in cross-training and perform other duties as assigned.

Skills

Customer service

Communication

Active listening

Attention to detail

POS system

Education

High school diploma or equivalent

Job description

Rural King seeks a Firearms Sales Associate to deliver knowledgeable customer service while assisting customers with firearms, ammunition, accessories, and related products.

You will greet customers, provide product recommendations, process sales and documentation through the POS system, and engage in store promotions and safety practices.

The role requires firearms knowledge, compliance with regulations, and a strong focus on safety and accuracy in every transaction.