Firearms Sales Specialist - Customer-Focused & Compliance

Rural King; Mount Vernon (OH); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

401(k) with company match

Associate discounts

Job summary

Rural King is seeking a Firearms Sales Associate to deliver knowledgeable customer service while helping customers with firearms, ammunition, accessories, and related products. You will ensure accuracy, safety, and compliance with applicable laws and regulations.

The role emphasizes sales skills, attention to detail, and the ability to perform in a fast-paced retail environment. You will greet customers, assess needs, provide recommendations, and process transactions through the POS system while

Qualifications

• High school diploma or equivalent.
• Previous firearms sales, sporting goods, retail, or related experience preferred.
• Knowledge of firearms, ammunition, accessories, safety practices, and applicable laws and regulations.
• Strong customer service, communication, and active listening skills.
• Ability to use POS systems, computers, and retail technology.
• Ability to work effectively in a fast-paced retail environment.
• Demonstrated integrity, professionalism, confidentiality, and commitment to safety.
• Ability to complete required firearms compliance training.

Responsibilities

• Greet customers and identify needs, preferences, and budget.
• Provide knowledgeable product information and recommendations.
• Assist customers with firearms, ammunition, accessories, and related products.
• Process sales, returns, payments, and required documentation accurately through the POS system.
• Support sales through promotions, upselling, cross-selling, and loyalty program awareness.
• Follow all federal, state, and local laws and regulations related to firearms sales and transfers.
• Follow the Firearms SOP and complete required compliance training.
• Maintain accurate records and protect confidential customer information.
• Promote safe and responsible practices and escalate compliance concerns to leadership.
• Maintain clean, organized, accurately priced firearms displays.
• Support inventory accuracy, signage, zoning, and sales floor presentation.
• Stay current on firearms products, industry developments, and company training.
• Participate in cross-training and perform other duties as assigned.
• High school diploma or equivalent.

Skills

Customer service

Sales

Communication

Active listening

Attention to detail

Integrity

Education

High school diploma

Tools

POS systems

Retail software

Job description

Rural King is seeking a Firearms Sales Associate to deliver knowledgeable customer service while helping customers with firearms, ammunition, accessories, and related products. You will ensure accuracy, safety, and compliance with applicable laws and regulations.

The role emphasizes sales skills, attention to detail, and the ability to perform in a fast-paced retail environment. You will greet customers, assess needs, provide recommendations, and process transactions through the POS system while