Firearms Sales & Licensing Specialist

Vance Outdoors; Springdale (OH); On-site; USD 28,000 - 42,000; Full time

Job summary

Vance Outdoors in Springdale, OH is seeking a detail-oriented team member to scan merchandise, process firearms sales, and handle ODNR licensing. You will maintain pricing, assist customers, answer phones, and ensure ATF-compliant data entry and secure transactions.

The role emphasizes accuracy, customer service, and teamwork, with daily interactions across the sales floor, warehouse, and management to uphold safety and policy compliance.

Qualifications

• Accurate data entry of firearm sales according to ATF guidelines.
• Process payments, returns, layaways, and special orders thru the POS system.
• Answer phones and handle customer inquiries and complaints.
• Administer ODNR licensing and ensure pricing/display accuracy.

Responsibilities

• Handle customer inquiries and promote a positive culture within the department/store.
• Process sales, returns, layaways, and special orders via POS.
• Enter firearm sale data accurately according to ATF guidelines.
• Answer phones and route to appropriate departments.
• Assist with inventory to and from the warehouse and sales floor.

Skills

Customer Service

Data Entry

Sales Transactions

Phone Handling

ATF Guidelines

Education

High school diploma or GED

Tools

Point of Sale System

ODNR Licensing Website

Job description

Vance Outdoors in Springdale, OH is seeking a detail-oriented team member to scan merchandise, process firearms sales, and handle ODNR licensing. You will maintain pricing, assist customers, answer phones, and ensure ATF-compliant data entry and secure transactions.

The role emphasizes accuracy, customer service, and teamwork, with daily interactions across the sales floor, warehouse, and management to uphold safety and policy compliance.