Firearms Retail & Range Experience Specialist

Frontier Justice; Lee's Summit, Northern (MO, KY); Hybrid; USD 26,000 - 38,000; Full time

Job summary

Frontier Justice is seeking a Retail Sales Associate to deliver an exceptional experience in-store and at the range. You will greet clients, explain safety procedures, assist with check-in, rentals, memberships, and merchandise, and collaborate with range staff to maintain a welcoming, safe environment.

As a client-facing role you will educate guests on products, promotions, and safety rules, while handling transactions accurately and maintaining organized records in the POS system.

Qualifications

• Strong communication, interpersonal, and client service skills.
• Knowledge of firearms and range operations, or ability to be effectively trained.
• Proficiency in Microsoft Office and POS systems.
• Ability to multitask and maintain composure in fast-paced environments.
• Commitment to safety, accuracy, and compliance.

Responsibilities

• Greet clients in a warm and professional manner throughout their visit.
• Educate clients on range procedures, safety protocols, training opportunities, membership benefits, and available products.
• Assist with range check ins, equipment rentals, and product recommendations based on client needs and experience level.
• Build and maintain strong client relationships through knowledgeable and solution oriented service.
• Promote and sell Frontier Justice memberships, training courses, and retail merchandise.
• Process transactions for range use, rentals, memberships, and Front of House retail purchases with accuracy in the POS system.
• Maintain organized and well-stocked work areas, including check-in counters, eye/ear protection, and waiver stations.
• Support daily opening and closing duties, including cash handling and inventory maintenance.
• Follow all loss prevention procedures and remain alert to suspicious activity.
• Keep thorough and accurate records of check-ins, sales, and compliance documentation.

Skills

Communication

Interpersonal skills

Customer service

Firearms knowledge

Microsoft Office

POS systems

Education

High school diploma or equivalent

Tools

Microsoft Office

POS systems

Job description

Frontier Justice is seeking a Retail Sales Associate to deliver an exceptional experience in-store and at the range. You will greet clients, explain safety procedures, assist with check-in, rentals, memberships, and merchandise, and collaborate with range staff to maintain a welcoming, safe environment.

As a client-facing role you will educate guests on products, promotions, and safety rules, while handling transactions accurately and maintaining organized records in the POS system.