Fire Technician I

ServiceMaster CDR; Willowick (OH); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Competitive pay based on experience

Opportunities for career advancement

Comprehensive training

Supportive leadership

Meaningful impact

Job summary

A leading restoration services company located in Willowick, Ohio is seeking a Fire & Contents Restoration Technician to join their team. In this role, you will perform fire and smoke damage restoration, utilizing cutting-edge technology and tools. Ideal candidates will have experience in restoration or a strong work ethic, customer service skills, and a willingness to learn. Benefits include competitive pay, opportunities for advancement, and comprehensive training in a supportive work environment.

Qualifications

• Experience with fire or smoke damage restoration.
• Solid customer service and communication skills.
• Willingness to obtain IICRC FSRT & OCT certifications.

Responsibilities

• Perform all aspects of fire and smoke damage restoration.
• Operate a variety of restoration tools and equipment.
• Accurately document job progress using restoration software.
• Document job progress, inventory, and customer interactions using restoration software (Contents Track, iCAT, Restore 365)
• Collaborate with homeowners, property managers, insurance adjusters, and leads to ensure smooth service delivery
• Maintain a clean, safe site and organized company vehicles/equipment
• Participate in on-call rotations and respond to emergencies as needed

Skills

Hands-on experience in fire or smoke damage restoration

Strong work ethic

Customer service skills

Ability to lift 50 lbs

Tech-savvy

Tech-savvy / restoration software

IICRC FSRT/OCT certifications (plus)

Tools

Mobile devices

Restoration software

Restore 365

Job description

Fire & Contents Restoration Technician – Join Our Elite Team!

Company: ServiceMaster CDR
Type: Full-Time

Are you an experienced fire restoration technician ready to take your career to the next level? Whether you have a little hands‑on experience or you’re a seasoned expert, ServiceMaster CDR wants you on our team!

We’re one of the nation’s top 5 ServiceMaster franchises, with 12 locations across Texas and Ohio, offering cutting‑edge equipment, strong career paths, and a supportive team environment. You’ll play a crucial role in helping families and businesses recover after fire and smoke damage, restoring not just property—but lives.

What You’ll Do:

• Perform all aspects of fire and smoke damage restoration, including demolition, structural cleaning, contents cleaning, equipment setup, pack‑outs, and debris removal
• Safely pack, move, clean, and restore fire‑damaged personal belongings and commercial contents
• Operate a variety of restoration tools and equipment, ensuring proper use and care
• Accurately document job progress, inventory, and customer interactions using restoration software (e.g., Contents Track, iCAT, Restore 365)
• Work directly with homeowners, property managers, insurance adjusters, and project leads to ensure smooth, high‑quality service delivery
• Follow safety procedures, maintain a clean and professional worksite, and keep company vehicles and equipment ready and organized
• Participate in on‑call rotations and respond to emergency situations as needed

What You Bring:

• Some hands‑on experience in fire or smoke damage restoration (residential or commercial)
• Strong work ethic, dependability, and a positive, can‑do attitude
• Solid customer service and communication skills
• Ability to lift 50 lbs, work in confined or challenging spaces, and wear PPE (including respirators) when required
• Valid driver’s license with a clean driving record
• Tech‑savvy and able to learn or use mobile devices and job‑tracking software
• IICRC FSRT & OCT certifications are a plus (or willingness to obtain)

Why You’ll Love It Here:

• Competitive pay based on your experience and certifications
• Opportunities for career advancement and skill development
• Work with an industry‑leading, nationally recognized company
• Make a meaningful difference helping communities recover and rebuild
• Comprehensive training, cutting‑edge technology, and supportive leadership

Ready to Make an Impact?

We Need People Who Care.

At ServiceMaster CDR, we know fire restoration is about more than buildings — it’s about helping people. That’s why we’re looking for experienced technicians who bring not just skill, but heart.

We value you, we invest in you, and we want you on a team that truly cares.

Join us. Let’s make a difference together. Apply today!

Disclaimer:
The above statements describe the general nature and level of work being performed. They are not an exhaustive list of all responsibilities, duties, or skills required. All personnel may be required to perform duties outside their normal responsibilities as needed. The Company reserves the right to modify this description at any time, with or without notice. This job description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.