Fire Systems Operations Manager

YDU JC Air Cond & Ref Inc.- Dubai; Horsham (PA); On-site; USD 75,000 - 125,000; Full time

Benefits offered by this job

Competitive salary

Bonus plan

Paid vacation and holidays

401K and benefits

Safety focus

Job summary

Johnson Controls is seeking a senior leader to manage the electronic fire alarm and fire suppression delivery process across the district. The role drives customer satisfaction, cost control, and timely project completion from order entry to warranty support.

You will oversee project engineering, CAD operations, installation planning, and subcontractor coordination while partnering with sales and service teams to deliver safe, compliant systems.

Qualifications

• Five or more years of experience in district operation activities.
• Bachelor's degree in business or engineering.
• Valid driver's license with a good driving record.
• Nice to Have NICET Level II Certification.
• Strong interpersonal skills with effective writing, speaking, and presentation ability.
• Demonstrated management and leadership experience, including training, team building, presentation, negotiation, branch administration, and customer or company management interaction.
• Knowledge of applicable local, state, and federal codes.
• Computer proficiency in Windows, Excel, and other Microsoft products.
• High School Diploma or GED.

Responsibilities

• Lead the end-to-end delivery of fire alarm and fire suppression projects, from order entry through installation and warranty support.
• Coordinate with sales to understand customer requirements, contractual obligations, and the best Johnson Controls solution for the job.
• Oversee project engineering, submittals, CAD operations, technical support, installation schematics, and equipment delivery.
• Manage installation planning, material purchasing, scheduling, labor planning, outside purchasing, and subcontractor coordination.
• Partner with the service team to ensure a smooth and seamless project turnover.
• Drive productivity improvements by setting expectations, measuring performance, and supporting employees in achieving quality and timeliness goals.
• Lead personnel actions, goal setting, performance reviews, development planning, and training support for subordinate employees.
• Support safety compliance by maintaining current safety training, identifying hazards, and driving timely corrective actions.
• Coordinate with headquarters, district teams, and customers on a day-to-day basis to support quality, profitability, and market reputation.
• Perform other duties as assigned.

Skills

Project leadership

Interpersonal skills

Writing & communication

Negotiation

Leadership experience

CAD familiarity

Microsoft Excel

Code knowledge

Education

Bachelor's degree in business or engineering

High School Diploma or GED

Tools

Windows OS

Microsoft Office

Job description

Johnson Controls is a global leader in fire protection, mission-critical building systems, energy efficiency, and decarbonization. We help customers improve performance, reduce carbon emissions, and operate with the precision and resilience required in fast-moving industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Through advanced technology, lifecycle services, and a strong field organization, we help turn customer goals into real-world results.

Role Overview

In this leadership role, you will manage the electronic fire alarm and fire suppression delivery process while supporting customer satisfaction, operational efficiency, cost control, and district financial performance. You will lead project engineering, project management, order entry, installation, and technical installation support, working across the district to keep projects moving safely, accurately, and on time.

Key Responsibilities

• Lead the end-to-end delivery of fire alarm and fire suppression projects, from order entry through installation and warranty support.
• Coordinate with sales to understand customer requirements, contractual obligations, and the best Johnson Controls solution for the job.
• Oversee project engineering, submittals, CAD operations, technical support, installation schematics, and equipment delivery.
• Manage installation planning, material purchasing, scheduling, labor planning, outside purchasing, and subcontractor coordination.
• Partner with the service team to ensure a smooth and seamless project turnover.
• Drive productivity improvements by setting expectations, measuring performance, and supporting employees in achieving quality and timeliness goals.
• Lead personnel actions, goal setting, performance reviews, development planning, and training support for subordinate employees.
• Support safety compliance by maintaining current safety training, identifying hazards, and driving timely corrective actions.
• Coordinate with headquarters, district teams, and customers on a day-to-day basis to support quality, profitability, and market reputation.
• Perform other duties as assigned.

How You Will Do It

Own the delivery outcome with accountability, safety, and integrity from order intake through warranty support. Stay close to the customer and the work by maintaining clear two-way communication and resolving issues quickly. Use candid problem-solving and continuous improvement to strengthen quality, productivity, and cost control every day. Work as one team across sales, engineering, CAD, installation, service, headquarters, and the customer. Balance quality and cost by managing work within an approved financial plan that covers direct costs, indirect costs, accounts receivable, and profitability. Keep project execution disciplined by coordinating schedules, labor, purchasing, approvals, and technical support against changing job needs.

Qualifications

• Five or more years of experience in district operation activities.
• Bachelor's degree, preferably in business or engineering.
• Valid driver's license with a good driving record.
• Nice to Have NICET Level II Certification.
• Strong interpersonal skills with effective writing, speaking, and presentation ability.
• Demonstrated management and leadership experience, including training, team building, presentation, negotiation, branch administration, and customer or company management interaction.
• Knowledge of applicable local, state, and federal codes.
• Computer proficiency in Windows, Excel, and other Microsoft products.
• High School Diploma or GED.

Why Join Us

• We offer a competitive salary range of $100,100 to $125,000, with pay determined by education, experience, knowledge, skills, abilities, internal equity, location, and market data.
• This role also includes a competitive bonus plan tied to individual, group, and corporate performance.
• Paid vacation, holidays, and sick time, including 15 days of vacation in the first year.
• Comprehensive benefits package with 401K, medical, dental, and vision care available day one.
• Encouraging and collaborative team environment.
• Dedication to safety through our Zero Harm policy.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here. Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission‑critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.