Fire Sprinkler Service Technician (union)

Johnson Controls, Inc.; Totowa (NJ); On-site; USD 33,000 - 45,000; Full time

Benefits offered by this job

Union benefits

Job summary

Johnson Controls in Totowa, New Jersey, is seeking a skilled Fire Sprinkler Service Technician for full-time union work. You will receive service calls, inspect and repair sprinkler systems in commercial, industrial, and residential settings, and coordinate with customers to ensure reliable operation.

The role requires 2+ years in the fire sprinkler industry, ability to read blueprints, willingness to travel, and a valid driver's license.

Qualifications

• 2+ years of documented experience in Fire Sprinkler/Suppression industry.
• Reading blueprints, submittals, and manuals.
• Willingness to travel and possess a valid driver's license.

Responsibilities

• Receive service calls and diagnose sprinkler/systems issues.
• Perform service and repairs on wet, dry, pre-action, deluge, and fire pumps.
• Read blueprints and schematics to guide maintenance and repairs.
• Maintain safety and quality standards and complete service documentation.

Skills

Customer service

Blueprint reading

Safety compliance

Physical stamina

Communication

Education

High School Diploma or equivalent

Job description

## Fire Sprinkler Service Technician (union)Apply: Totowa-New Jersey-United States of America: Full time: Posted Today: WD30279702Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.**What you will do*** Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions.* Contact customer representative and ascertain equipment/systems problems.* Perform service and repairs on sprinkler systems for commercial, industrial, and residential applications.* These include but are not limited to wet (steel, copper and CPVC), dry, pre-action, deluge, and fire pumps.* Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc., to diagnose and repair equipment.* Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics, and operational product manuals.* Exhibit effective customer service skills by consistently communicating with the district staff and customers to ensure complete customer satisfaction.* Electronically complete Service Acknowledgements with proper coding and obtain customer’s signature.* Participate in a scheduled On-call rotation.* Perform other duties as assigned.**What we look for*** 2+ years of documented experience in Fire Sprinkler/Suppression industry* Experience in reading and interpreting blueprints, submittals, and operational/product manuals* High School Diploma or equivalent required* Must be willing to travel.* Ability to follow verbal and written instructions Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.* Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.* Ability to work flexible hours including weekends to meet customer requirements* Able to participate in an on-call rotation schedule Overnight travel will be required* Demonstrate a high level of customer service Maintain truck inventory to ensure timely response to customer needs* Ability to adhere to, implement, and always follow safety guidelines and procedures.* Strong organizational skills, positive attitude, and an ability to learn quickly* Possess a valid driver’s license and driving record that meets company requirements* Able to pass a pre-employment background and drug test* Must possess and retain current required State Fire Protection License or valid Journeyman License, if applicable.**Preferred*** NICET Level IIPay Range: {$$$} hourly rate determined by the CBA/rate sheet. Benefits are provided through a local labor union aligned with a collective bargaining agreement. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.